Program Manager, Service Delivery, GSO 3PDC
Job Summary
Job Description
- Bachelor's degree or equivalent experience
- 2+ years project management experience
- Fluent English communication
- Data center infrastructure familiarity
- Cross-functional leadership
- Excellent communication skills
- Strong analytical and problem-solving skills
- Data-driven resource forecasting
- Experience with networks, servers, and IT infrastructure
5 skills required
Job Details
Minimum qualifications:
- Bachelor's Degree in Engineering, Science, Business or equivalent practical experience.
- 2 years of experience managing multi-group, multi-disciplinary projects in a related field.
- Ability to communicate in English fluently to support client relationship management in this region.
Preferred qualifications:
- Ability to forecast resource requirements in a data-driven way, and familiarity with data centers, networks, servers and IT infrastructure.
- Ability to lead cross-functionally and to influence without authority.
- Ability to balance the immediate needs of the program with the longer term goals of the greater organization.
- Excellent communication skills, with the ability to tailor format and style to match the situation whether in person, emails, documents, or presentations.
- Excellent data analysis, risk assessment, and problem solving skills.
About the job
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers. Using your extensive technical and leadership expertise, you manage projects of various size and scope, identifying future opportunities, improving processes, and driving the technical directions of your programs.
The Third-Party Data Center (3PDC) team plans, deploys, and maintains the hardware components of Google's Compute, Storage and Network Infrastructure in all data centers and PoP locations outside of Google's large data center campuses (YAWN sites) in the most efficient, reliable, secure, and scalable way possible.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Plan, schedule and execute projects to add, move, and refactor data center infrastructure capacity for internal customers.
- Initiate projects to address process gaps and optimize how work is performed.
- Provide input and feedback from the field into new product development efforts.
- Keep main stakeholders informed about current work, discuss strategic decisions and directions with them.
- Contribute to focus area strategy and set strategy for smaller local groups.
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