IT Business Analyst

4 Months ago • All levels • Business Development • Product Management

Job Summary

Job Description

The IT Business Analyst will play a key role in enhancing system solutions supporting various business channels. This includes developing innovative onboarding approaches for new business groups and optimizing existing systems to meet business goals. The analyst will work across organizational units, facilitating communication to align business and technological needs and creating comprehensive requirement documents for solution providers. Responsibilities include gathering, analyzing, and documenting requirements for existing and new applications; understanding organizational functions and defining necessary capabilities; facilitating communication between organizational units; planning and directing the analysis of business problems; providing technical assistance in evaluating systems; acting as a liaison between users and IT; and anticipating customer needs. The role requires strong analytical and communication skills and the ability to work effectively in a collaborative environment.
Must have:
  • Gather, analyze, and document requirements
  • Understand organizational functions
  • Facilitate communication between units
  • Plan and direct analysis of business problems
  • Provide technical assistance in evaluating systems
  • Liaison between users and IT
Good to have:
  • Experience with Enterprise Fax systems
  • eSignature solutions, and OCR technologies
  • Healthcare sector experience

Job Details

Project description

The Business Systems Analyst will play a key role in enhancing system solutions that support various business channels. This includes developing innovative approaches to onboarding new business groups and optimizing existing systems to meet business goals. The analyst will work across organizational units, facilitating communication to align business and technological needs and creating comprehensive requirement documents for solution providers.

Responsibilities

Gather, analyze, and document requirements for existing and new applications.

Understand organizational functions and define necessary capabilities to meet goals.

Facilitate communication between different organizational units to align business and technical requirements.

Plan and direct the analysis of business problems to develop appropriate solutions.

Provide technical assistance in evaluating systems and developing cost-effective procedures to meet user requirements.

Act as a liaison between the user community and internal IT resources, facilitating sessions with cross-functional teams.

Anticipate customer needs and proactively develop solutions to meet them.

Skills

Must have

Responsible for gathering, analyzing, and creating comprehensive work products documenting requirements, including validation and traceability, for existing and new applications supporting various business channels.

This position understands how organizations function to accomplish their purpose, and defines capabilities an organization requires to provide a service or meet their goals.

Facilitates communication between organizational units to align the needs of business units in order to create requirement work products for solution providers.

Plans, directs and completes the analysis of business problems to be solved or product/services to be developed for delivery.

Provides technical assistance in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements.

Assesses system impacts, provides gap and process analysis as well as cost/benefit analysis for system or product/service related initiatives.

Acts as liaison between the user communication

Nice to have

Preferred candidates will have practical experience with Enterprise Fax systems, eSignature solutions, and OCR technologies. Experience in the healthcare sector, understanding its unique requirements and regulations, is also advantageous.

Other

Languages

English: C2 Proficient

Seniority

Senior

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About The Company

Luxoft, a DXC Technology Company (NYSE: DXC), is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Acquired by U.S. company DXC Technology in 2019, Luxoft is a global operation in 44 cities and 21 countries with an international, agile workforce of nearly 18,000 people. It combines a unique blend of engineering excellence and deep industry expertise, helping over 425 global clients innovate in the areas of automotive, financial services, travel and hospitality, healthcare, life sciences, media and telecommunications.

DXC Technology is a leading Fortune 500 IT services company which helps global companies run their mission critical systems. Together, DXC and Luxoft offer a differentiated customer-value proposition for digital transformation by combining Luxoft’s front-end digital capabilities with DXC’s expertise in IT modernization and integration. Follow our profile for regular updates and insights into technology and business needs.

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