Security Host/Hostess

2 Months ago • All levels • Administrative • $49,986 PA - $62,816 PA

Job Summary

Job Description

Aulani, A Disney Resort and Spa is seeking a Security Host/Hostess to provide a safe and secure environment for guests, cast members, and vendors. Responsibilities include conducting foot patrols, responding to emergencies (CPR/AED/First Aid trained), investigating incidents, writing reports, maintaining order, coordinating emergency responses, handling policy violations, using security technology, providing cash escorts, issuing badges, monitoring CCTV, assisting guests, and managing found property. The role requires excellent communication, decision-making, and problem-solving skills, along with experience in a related field (e.g., security guard, first responder).
Must have:
  • 18+ years of age
  • Valid Hawaii Guard Card
  • Excellent communication
  • First responder experience
  • Strong written & tech skills
  • Keyboarding 25 WPM
Good to have:
  • Associate's Degree in related field
  • Knowledge of Hawaii Revised Statutes
  • Hawaiian/Japanese language skills
Perks:
  • 100% healthcare coverage
  • Tuition reimbursement
  • Free lunch
  • Free parking
  • Free theme park admission

Job Details

Job Summary:

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

  • 100% full coverage of healthcare for you and your eligible dependents
  • Tuition paid upfront at network schools
  • Free lunch
  • Free parking
  • Free theme park admission and much more!
As a Security Host/Hostess, the main goal is to provide a safe and secure environment that enables our guests, cast members and vendors to experience the magic of Disney.

Responsibilities:

  • The Security Host/Hostess performs protective and enforcement functions in a courteous and professional manner while dealing with emergencies, undesired conduct, disturbances, threats to life and property
  • As a first responder, will be trained on Infant, Child and Adult Cardiopulmonary Resuscitation (CPR), Automated External Defribrillator (AED), Stop The Bleed Training and fire extinguisher procedures to respond to emergencies as needed
  • Conduct interior and exterior Resort foot patrol to identify undesirable conditions
  • Evaluate a situation and quickly make logical decisions on how to proceed while maintaining a calm demeanor
  • Investigations, including evaluation of the scene, interviewing complainants and witnesses, involve correct personnel to assist with the investigation
  • Documentation and report writing
  • Maintain order in the Resort while attending to the needs of our guests, cast members and vendors
  • Coordinate expedient response to emergency conditions such as fire, alarms, safety hazards and threats to life and/or property in a calm, rational, persuasive manner
  • Handle violations of Resort policy, civil laws and undesired conduct
  • Work with state of the art technology to detect and respond to safety systems
  • Provide cash escorts for cashiers to/from cash room to their work station
  • Respond to security and emergency calls and prioritize the work in a timely manner
  • Use of complex consoles to receive calls from guests, cast members and vendors requiring assistance and dispatches to resolve situations – will maintain logs of all requests
  • Provide key assist
  • Issue contractor and visitor badges
  • Monitor Closed Circuit Television (CCTV) system for any unusual activity and dispatch via two-way radio
  • Provide accurate information to guests, cast members and vendors seeking directions and hours of operation
  • Receive, record and secure found property – will also research and respond to guests inquiries for lost property
  • Escort guests and cast members as required to parking lots
  • Perform other duties and responsibilities as assigned

Basic Qualifications:

  • Must be at least 18 years of age
  • Valid State of Hawaii Guard Card
  • Excellent communication skills
  • A successful candidate will have experience as a first responder – related experience that best aligns with the day to day operation may include:
    • Hotel/Resort Security Guard/Officer experience
    • Successfully completed basic training in the Military
    • Loss Prevention and/or Plain Clothes Operatives experience
    • High pressure situational experience such as Emergency Medical Technician, Firefighter, Flight Attendant
  • Strong verbal, written and technology skills required
  • Keyboarding skills 25 WPM
  • Investigation skills
  • Perform general clerical duties using Microsoft Office and other site specific programs
  • A good sense of direction as will learn and memorize Resort layout to include the locations of fire pull stations, fire extinguisher, AED, standpipes and more
  • Self-directed (can complete tasks with minimal follow up/supervision)
  • Maintain strong observation skills with high level of detail and scrutiny for entire shift

Preferred Qualifications:

  • Associates Degree or higher in Criminal Justice, Private Investigations, Homeland Security, Emergency Management and/or Emergency Medical Services
  • Strong understanding of Hawaii Revised Statues; particularly those that apply to Hotel/Resort destinations (such as trespassing, etc.)
  • Knowledge of Hawaiian/ Japanese language

Required Education

  • High school diploma or equivalent

Additional Information:

SCHEDULE AVAILABILTY
Full Time - Full availability is required seven (7) days per week, including early mornings, evenings, overnight shifts, weekends, and holidays.


Keyword: AULANI CASTING, AULANICASTING

The hiring range for this position in Hawaii is $24.15 - $30.20 per hour. The base pay actually offered may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Similar Jobs

Allied Machine - Field Sales Engineer - Eastern PA, NJ, NYC, Long Island, Delaware

Allied Machine

Philadelphia, Pennsylvania, United States (Remote)
5 Months ago
The Walt Disney Company - Disney Entertainment Television Communication Intern

The Walt Disney Company

Burbank, California, United States (On-Site)
2 Months ago
DraftKings - Customer Experience Associate

DraftKings

Boston, Massachusetts, United States (On-Site)
1 Month ago
Appier - Campaign Executive

Appier

Taipei City, Taiwan (On-Site)
3 Months ago
Beghou Consulting - Sr. Consultant

Beghou Consulting

Boston, Massachusetts, United States (Hybrid)
6 Months ago
Every matrix - Studio Technician

Every matrix

Batumi, Adjara, Georgia (On-Site)
6 Months ago
The Workshop - NOC Engineer

The Workshop

Tocancipá, Cundinamarca, Colombia (On-Site)
2 Months ago
Axinous - Senior Manager, Global Contracts

Axinous

United States (Remote)
2 Months ago
Trek - Service Technician

Trek

Hurst, Texas, United States (On-Site)
1 Month ago
Keywords Studios (Player Support) - IT Specialist

Keywords Studios (Player Support)

Community Of Madrid, Spain (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

ION - UK Holdings - India - 855

ION

Mumbai, Maharashtra, India (On-Site)
6 Months ago
PwC - IN_Senior Associate_GIS Expert_Cities_Advisory _Mumbai

PwC

Mumbai, Maharashtra, India (On-Site)
6 Months ago
Blockville Digital Assets - Corporate Communications Manager

Blockville Digital Assets

İstanbul, Türkiye (On-Site)
9 Months ago
ECI - Cloud Services Engineer

ECI

Indore, Madhya Pradesh, India (On-Site)
5 Months ago
VX Media - Showroom Coordinator Intern *UNPAID*

VX Media

New York, New York, United States (On-Site)
6 Months ago
Morning Star - Assistant Vice President, Credit Ratings, US RMBS

Morning Star

New York, New York, United States (Hybrid)
6 Months ago
On Location - Travel Consultant

On Location

Indiana, United States (On-Site)
2 Months ago
PwC - Power BI Developer| Senior Associate [tag01]

PwC

Barueri, São Paulo, Brazil (On-Site)
4 Months ago
The Walt Disney Company - Medical Case Manager

The Walt Disney Company

Lake Buena Vista, Florida, United States (On-Site)
2 Months ago
GoTo Group - Program Coordinator Intern

GoTo Group

Jakarta, Jakarta, Indonesia (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Kapolei, Hawaii, United States

Paypal - MTS 1, Software Engineer

Paypal

Scottsdale, Arizona, United States (Hybrid)
6 Months ago
Samsung Semiconductor - Sr. Administrative Assistant (Contractor)

Samsung Semiconductor

San Jose, California, United States (On-Site)
2 Months ago
NVIDIA - Senior Financial Analyst

NVIDIA

Santa Clara, California, United States (On-Site)
3 Months ago
Blizzard Entertainment - Lead Software Engineer - World of Warcraft | Irvine, CA

Blizzard Entertainment

Irvine, California, United States (Hybrid)
5 Months ago
Varonis  - Product Security GRC

Varonis

Morrisville, North Carolina, United States (On-Site)
6 Months ago
The Walt Disney Company - Associate Creative Director Concept Development

The Walt Disney Company

New York, New York, United States (On-Site)
4 Months ago
NVIDIA - Software Engineering Manager, Sparse Linear Algebra Libraries

NVIDIA

California, United States (Hybrid)
3 Months ago
Microsoft - Research Intern - Security Research Group

Microsoft

Redmond, Washington, United States (On-Site)
3 Months ago
ByteDance - Data Researcher - Global E-Commerce Supply Chain & Logistics

ByteDance

Seattle, Washington, United States (On-Site)
5 Months ago
Meta - Hardware Systems Engineer, NPI

Meta

Austin, Texas, United States (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

Administrative Jobs

Easygo - Administrative Assistant

Easygo

Melbourne, Victoria, Australia (On-Site)
1 Month ago
The Walt Disney Company - Technical Inspector

The Walt Disney Company

Papenburg, Lower Saxony, Germany (On-Site)
1 Month ago
Glean - Designated Technical Support Engineer

Glean

United States (Remote)
3 Months ago
Visa - Staff Site Reliability Engineer - IT Disaster Recovery (ITDR)

Visa

Ashburn, Virginia, United States (Hybrid)
5 Months ago
Axinous - Revenue Controller - Public Sector

Axinous

San Jose, California, United States (Hybrid)
5 Months ago
Fool's Theory - Administration Specialist

Fool's Theory

Poland (On-Site)
2 Months ago
PwC - Salesforce Architect

PwC

Warsaw, Masovian Voivodeship, Poland (Hybrid)
6 Months ago
eBay - Principal People Technology Analyst

eBay

Dublin, County Dublin, Ireland (Hybrid)
6 Months ago
Fool's Theory - Employment & Payroll Specialist

Fool's Theory

Poland (Remote)
3 Months ago
PwC - Senior Associate_SAP BASIS Enterprise APP SAP _ Mumbai

PwC

Mumbai, Maharashtra, India (On-Site)
6 Months ago

Get notifed when new similar jobs are uploaded

About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

Lake Buena Vista, Florida, United States (On-Site)

London, England, United Kingdom (Hybrid)

Glendale, California, United States (On-Site)

Kapolei, Hawaii, United States (On-Site)

Orlando, Florida, United States (On-Site)

Florida, United States (On-Site)

Florida, United States (On-Site)

Florida, United States (On-Site)

View All Jobs

Get notified when new jobs are added by The Walt Disney Company

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug