Senior Customer Technical Program Manager

3 Months ago • 8 Years + • Product Management

Job Summary

Job Description

NVIDIA seeks a Senior Customer Technical Program Manager to lead complex, multidisciplinary system integration programs with third-party companies for NVIDIA's Data Center solutions. Responsibilities include planning and execution from early design to production, collaborating with internal teams and external partners (OEMs/ODMs). This role demands strong technical skills (server hardware, network topologies), leadership, problem-solving, and communication skills to manage multiple projects, handle customer issues, and report to senior management. The ideal candidate has a proven track record of delivering Data Center Enterprise solutions, working with strategic customers and handling ambitious timelines.
Must have:
  • 8+ years in High-Tech TPM
  • Data Center solutions experience
  • OEM/ODM partner experience
  • Strong technical skills
  • Leadership & problem-solving
  • Excellent communication
Good to have:
  • Experience with large OEMs/ODMs
  • Global program management
  • Ambitious timeline management
Perks:
  • Competitive salaries
  • Generous benefits package

Job Details

NVIDIA is looking for an experienced Sr. Technical Program Manager to drive the planning and execution of complex, multidisciplinary system integration programs with third party companies to enable NVIDIA products. We expect you to thrive in an agile and forward-thinking environment where we constantly balance between process, quality and execution speed. You must have a consistent track record on delivering Data Center Enterprise solutions across OEM/ODM partners with strong planning and technical skills. Those programs will have to accomplish aspects of a business's larger strategy. And, as such, a passion for high-level planning and critical thinking is the cornerstone for this role.

What you'll be doing:

You will lead NVIDIA's Data Center Systems and Network platforms integration with external partners, from early design phases through production; collaborating with teams across company to plan and drive HW/SW objectives for the team. Additionally, assembling requirements, helping prioritization, scheduling, and planning for all phases of the product life cycle for the third-party customers. Develop and handle breakthroughs and schedules for the many moving parts that need to come together.

  • Translation of customer requirements into specific tasks and assignment of those tasks to relevant functional areas should come second nature to you.

  • Collecting, prioritizing, tracking, and driving customer-reported issues to resolution/closure is a key focus of this role. Correctly represent the urgency of issues and raise them (internally and/or externally) as appropriate.

  • Clearly and thoughtfully communicate issue status to the customer and to internal senior executive teams.

  • Work closely with engineering, operations, quality, product management, and sales teams to resolve technical and logistical issues, set correct expectations and keep the scope of the projects on a track to successful execution.

  • Regularly communicate executive level program report status and key issues to management.

What we need to see:

  • BS/MS Engineering or Computer Science or equivalent experience

  • 8+ years in High-Tech industry with a focus on Technical Program Management, preferably supporting third-party OEMs/ODMs.

  • Proven deep customer savvy born of performing complex programs, especially with strategic customers with large datacenter deployments with Tier-1 OEMs.

  • Technical savvy, including server hardware development, network topologies, network interfaces and datacenter qualification/deployment.

  • Supreme leadership skills across broad and diverse functional teams.

  • Strong analytical and problem-solving skills to address complex technical challenges.

Ways to stand out from the crowd:

  • Solid experience in working with large OEMs/ODMs for system integration, development and deployment with ambitious timelines and/or constrained resources.

  • Comfortable defining and driving complex program with intimate understanding of dependencies, critical paths, key and critical landmarks, and results.

  • Consistent record of handling multiple OEMs/ODMS customers and programs across worldwide geographies and time zones.

With competitive salaries and a generous benefits package, NVIDIA is widely considered to be one of the most desirable employers in the world. We have some of the most brilliant and talented people in the world working for us. If you are creative, autonomous and love a challenge, we want to hear from you. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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About The Company

Since its founding in 1993, NVIDIA (NASDAQ: NVDA) has been a pioneer in accelerated computing. The company’s invention of the GPU in 1999 sparked the growth of the PC gaming market, redefined computer graphics, ignited the era of modern AI and is fueling the creation of the metaverse. NVIDIA is now a full-stack computing company with data-center-scale offerings that are reshaping industry.

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