Senior Data Center Engineer

Every day, tens of millions of people come to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.

We’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.

A career means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.

You'll help us scale our Core/Edge Data Centers and hardware infrastructure at a time of incredible growth for our business. You'll have boundless opportunities to shape the future of the Imagination Platform™ and demonstrate your passion for delivering thoughtful solutions in front of a global audience. If you know what it takes to build and operate hardware infrastructure that can sustain millions of concurrent players year-round and you take play as seriously as we do, you'll fit right into our highly experienced and ever-expanding engineering team. You will report to the Technical Lead Data Center Engineer.

You Will:

• Develop and maintain the Core/Edge Data Center and hardware infrastructure to meet the large scale and real-time requirements of our Imagination Platform™ to ensure our community has an awesome experience anywhere in the world. This includes all aspects of the server, network infrastructure, power, and environmental life cycles.
• Own efforts to track and mitigate systemic issues preventing hosts from returning to service.
• Identify and solve critical problems and prevent them from re-occurring via root cause analysis and giving recommendations to improve automation.
• Coordinate with peers to establish and uphold best practices related to breakfix, install, decom and all other aspects of datacenter operations.
• Create, influence, and improve the development platform, infrastructure, standards (Runbooks, SOPs, MOPs), and methods to ensure the goal of scalability and high availability can be achieved.
• Leverage partnerships across teams to automate maintenance actions which do not require physical intervention.
• Encourage an environment of continuous improvement and learning among engineering staff.
• Assist in coordinating vendors and ensuring quality of outsourced projects
• Participate in the on-call rotation for our critical infrastructure.
• Travel: International and Domestic travel may be required 25% of the time and up to 50% of time depending on needs of the business.

You Have:

• At minimum 3+ years of experience working in large-scale Data Center Infrastructure environments and experience planning, executing, and documenting repairs in the server and networking domains.
• Extensive experience installing, monitoring, and maintaining server and network equipment. This includes brand new server and network provisioning.
• In-depth knowledge of data center environments, servers, and network equipment.
• Proven experience executing on multiple tasks simultaneously.
• You have installed various equipment that commonly resides in the data center environment and are able to lift 75 pounds occasionally.

You Are:

• Someone who is ready for action wielding a wealth of server and network hardware troubleshooting knowledge to support systems.
• Excited about getting in front of complex problems, and can effectively organize your work to overcome emergent high-impact issues.
• Someone who enjoys building processes and procedures for the day to execute our workload and for developing new capabilities as a team.
• Someone who asks the right questions to solve issues within your expertise and you use data to test your theories. You are able to formulate and identify problems, generate and evaluate a variety of solutions (some of which are novel), and implement the best one(s).
• Someone who is committed to demonstrating professionalism in all interactions with partners both inside and outside to ensure continued success in cross-functional initiatives. You are able to foster trust and uphold the reputation of the team and company.

For roles that are based at our data center: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page.

Annual Salary Range

$141,050—$171,120 USD

Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted).

Provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Also provides reasonable accommodations for all candidates during the interview process.