Senior Manager, Acceptance Solutions

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

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The Acceptance Solutions team is part of the Value Added Services (VAS) organization and is responsible for enabling and growing Acceptance VAS solutions in the CEMEA region. This role will be responsible for leading several solutions in the digital space, with main focus on Visa Acceptance Platform. The role will drive payment solutions that are enabled on Visa Acceptance Platform, e.g. domestic card payments, digital payment tools, A2A payments, Installments, recurring payments. This role will be the CEMEA product SME for the Visa Acceptance Platform and is expected to develop the product strategy and go-to-market plans, ensure product commercialization readiness, grow product penetration and revenues in partnership with the Sales teams, track product performance, and lead CEMEA product customization requirements.

This position would be ideal for a candidate with a product management experience in the digital payments space on the acceptance side. This role is part of the hub team covering the CEMEA region and will report to the Acceptance Platform Lead within the VAS organization.

Responsibilities

• Be the Subject Matter Expert (SME) for the Visa Acceptance Platform, covering the value proposition and technical details
• Partner with and support Sales teams in CEMEA with client engagements
• Develop and execute strategy for growing product penetration and revenues, and ensure cross-functional and sales team alignment
• Develop go-to-market-plans for the solutions, including target markets, target clients and pipeline, revenue growth goals, and align plans with sales team
• Drive product commercialization readiness in CEMEA, including pricing strategy, collateral material, contracting process, sales team training, implementation team readiness, operating model, etc.
• Assess and recommend tailored deployments of the solutions in scope, in collaboration with internal and external stakeholders
• Identify product enhancements and customization requirements for CEMEA and work with the global product team for prioritizing CEMEA asks, building business cases, and delivery of these features
• Be responsible for the annual planning for the products in scope, including KPI setting, growth targets, and alignment with cross-functional team

Review product performance, identify and address challenges, create product dashboards, and report on growth and progress against plans to senior management

• Bachelor’s degree in engineering or technology related field
• 7+ years of experience in digital product development and product commercialization
• Solid knowledge of digital payments, in particular on the acceptance side, as well as good understanding of payment gateways’ service offering
• Strong business acumen and ability to drive product strategy and commercialization
• Solid analytical and problem-solving skills
• Organized and strong program management experience to drive all aspects of product management
• Ability to communicate technical concepts in a clear and articulate fashion to both technical and non-technical audiences
• Ability to multi-task and lead different workstreams in a high pace environment
• Ability to work efficiently with other teams and functions, including global product teams, sales teams, implementation team, pricing team, etc.
• Ability to work independently and remotely, usually within a complex and often ambiguous environment
• Ability to work with both internal and external stakeholders and comfortable in leading client discussions and presentations
• Good PowerPoint and Excel skills to support preparation of sales decks and Excel models (e.g. business cases, product performance analysis)
• Good command of English is a must
• Ability to travel as required

• Flexible working hours are expected as the candidate would need to attend/organize calls with other time zones including other markets in CISSSEE/Middle East/Africa as well as with global team in San Francisco
• Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.