Senior Product Engineer

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

Job Description

What Does Success Look Like

At Sprinklr, you will play a crucial role in our product development team as a Senior Product Engineer. You will be in charge of creating, developing, and maintaining superior software solutions that satisfy our clients' changing needs. Under the direction of the engineering manager, you will work closely with cross-functional teams to develop cutting-edge features and platform advancements that promote innovation and continuous improvement.

What You’ll Do

• Design, develop, and maintain scalable backend services and distributed systems using Java.
• Architect and implement solutions that handle large volumes of data and ensure high availability, fault tolerance, and reliability.
• Collaborate with product managers, front-end developers, and other stakeholders to deliver high-quality software solutions.
• Develop and optimize distributed systems to enhance performance, scalability, and efficiency.
• Troubleshoot and resolve complex technical issues in distributed environments.
• Write clean, maintainable, and efficient code following best practices and coding standards.
• Conduct code reviews and provide constructive feedback to peers.

What Makes You Qualified

• A bachelor's or master's degree in software engineering, computer science, or a similar discipline.
• 3+ years of hands-on experience in backend development using Java.
• Strong understanding of object-oriented programming principles and design patterns.
• Proficiency in Java frameworks such as Spring, Spring Boot, etc.
• Experience in building large scale applications and leveraging distributed systems
• Experience with database technologies such as MySQL, MongoDB, or Elasticsearch.
• Knowledge of distributed data storage and processing frameworks such as Apache Kafka, Apache Cassandra, or Hadoop.
• Knowledge of containerisation technologies (e.g., Docker, Kubernetes) and cloud computing platforms (e.g., AWS, Azure, GCP) is preferred.
• Exceptional problem-solving abilities, meticulousness, and a drive to provide software solutions of the highest calibre.
• Strong teamwork and communication abilities, as well as the capacity to function well in a dynamic, fast-paced workplace.

Why You'll Love Sprinklr:

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.