Senior Product Engineer

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

Job Description

What You’ll Do

Product Development & Technical Ownership:

• Design, develop, and deploy new product features using modern frontend technologies, while also maintaining and improving existing infrastructure.

• Translate product requirements into scalable, performant, and maintainable technical solutions.

• Collaborate closely with product managers, designers, and backend engineers to deliver seamless user experiences.

• Take full ownership of features or modules from ideation to post-release support.

Code Quality & Technical Excellence:

• Write clean, efficient, and well-documented code following industry best practices and company coding standards.

• Participate in and contribute to regular code reviews to maintain high code quality and consistency across the team.

• Promote the use of performance optimization tools and techniques to enhance frontend responsiveness and load times.

• Proactively identify and fix technical debt, potential performance issues, and areas for improvement.

Cross-Functional Collaboration:

• Work alongside cross-functional teams in daily stand-ups, sprint planning, and retrospectives.

• Communicate effectively with stakeholders to align on requirements, timelines, and implementation strategies.

• Support and mentor junior engineers by sharing knowledge and best practices, fostering a collaborative team environment.

Continuous Learning & Innovation:

• Stay current with the latest frontend trends, frameworks, and best practices.

• Advocate for new tools, frameworks, or approaches that can improve the team’s productivity and the product’s quality.

• Experiment with and implement creative approaches to problem-solving and user interface challenges.

What Makes You Qualified

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.

• 4–9 years of hands-on experience in frontend development, ideally in fast-paced or product-led environments.

• Strong proficiency in JavaScript/TypeScript, React, HTML, CSS, and GraphQL. Familiarity with Next.js is a plus.

• Solid grasp of frontend architecture, design patterns, and software engineering principles.

• Familiarity with DevOps and containerization technologies (e.g., Docker, Kubernetes) is an added advantage.

• Demonstrated ability to work independently on complex problems while contributing to a collaborative team environment.

• Strong attention to detail, problem-solving skills, and a commitment to delivering high-quality software.

• Excellent communication and organizational skills, with a proactive and solution-oriented mindset.

OUR EVP

Why you'll love Sprinklr: 
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
 
For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.
 
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
 

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. 

Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.

Why You'll Love Sprinklr:

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
 

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
 

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
 

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.