Senior Solution Engineer

The Application and Platform Services team is responsible for bringing the most cutting-edge Visa digital products and solutions such as Click to Pay, Network Tokenization, Visa Pay, Visa Payment Passkeys, Data Tokens, and more. These innovative solutions will shape the future of digital payments over the next 5-10 years globally, including in the CEMEA region.

The ideal candidate should possess a deep understanding of ecommerce, banking apps, authentication solutions like passkeys and be able to quickly comprehend the client's current implementations, such as merchant checkout and issuer apps. They will be responsible for collaborating with clients to integrate Visa products into the clients' existing applications, workflows, and processes. Additionally, they will lead and manage the entire solution approval process for the implementation of these Visa products.

Key Responsibilities

The candidate will collaborate with the subregional Digital Products, Sales, and other x-functinal teams to:

• Define and manage the client pipeline and go to market planning,
• Manage tracking of progress and reporting to both regional and global stakeholders
• Identify clients for piloting new products and solutions and working with the correct stakeholders both regional and global to take pilots live.
• Discuss and engage clients on new solutions and work with them on prioritization of the solutions.
• Engage internal stakeholders to remove roadblocks and make the end to end delivery process as smooth as possible.
• Handhold clients from solution design to implementation to go live.
• Maintain and keep up to date all sales collaterals (sales decks, FAQ documents, case studies, dashboards, etc).
• Work on creating best practices and learnings for market teams
• Document global and regional product nuances for easy consumption by both external and internal stakeholders
• Approve contract requests and onboard and enable clients in Visa Ready
• Identify clients in the sales pipeline who are ready to begin project implementation to define the ideal UI/UX for various Visa Digital products. 
• Providing final approval and signoff on the solution (including UI/UX) before the client can go live.

Working with remote teams, the candidate will foster performance, knowledge, and culture, and develop thought leadership on payment processing options. A deep understanding of Visa's capabilities and existing payments infrastructure will aid ideation and problem-solving.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

•  Possess an Engineering or Computer Science degree.
• 10+ years of experience in solution design in retail banking, payments technology, mobile wallets, or eCommerce industries.
• Experience in technical solution delivery for banks, ecommerce sites, and/or fintechs.
• Ability to integrate business and commercialization aspects with technical skills.
• Skilled in translating client needs into product requirements and adapting existing products to meet market needs.
• Excellent communication and interpersonal skills.
• Experience with APIs, SDK integration, mobile/web application development, RTP payment architecture, and Open Banking will be a big plus.
• MS PowerPoint and presentation skills a big plus.
• English language proficiency

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.