Senior Solutions Engineer

1 Month ago • All levels • Devops

Job Summary

Job Description

As a Senior Solutions Engineer at CyberArk, you will focus on supporting the customer base in the Ireland region. Your role involves designing and implementing modern access approaches for all identities, following Zero-Trust principles. You will align customer requirements with the CyberArk Identity Security Platform, communicating its value to both technical and business users. This position requires a combination of technical knowledge and sales skills, driving the technical aspects of the sales cycle and ensuring customer satisfaction. The role involves identifying technical issues and providing solutions for complex customer infrastructures. Key responsibilities include pre-sales support, providing guidance on identity security best practices, creating tailored solutions, leading proof-of-concepts, and seeking out new sales opportunities.
Must have:
  • Technical pre-sales support, including solution demonstrations.
  • Provide guidance on Identity Security best practices and trends.
  • Create tailored solutions and re-design access concepts.

Job Details

CyberArk is looking for a Senior Solutions Engineer covering the Ireland region. In this role, you will work closely with our existing customer base and establish and design new standard approaches for any type of access for every identity – human and non-human. You will modernize access approaches to fit the newest trends and best practices in the market, consult the customer to a new proven standard following Zero-Trust principles. You will match the customers business requirements to how the CyberArk Identity Security Platform can assist from a technical perspective. Therefore, you must be able to articulate technology and product positioning to both business and technical users. On the other hand, you will combine technical knowledge with sales skills and are ultimately responsible for the technical win during the sales cycle of prospect engagements. You are responsible for actively driving and managing the technology evaluation stage of the sales process which will require you to work with multiple stakeholders. You must be able to identify all technical issues to assure complete customer satisfaction through all stages of the sales process. Above all, we are looking for someone that can communicate the CyberArk value, improve and develop customer access strategy and concepts and be able to design an optimal solution for complex customer infrastructure and datacenter environments on a global scale. To be successful, you must be comfortable in a dynamic atmosphere of a technical organization with a rapidly expanding customer base, possess strong communication and interpersonal skills as you will be required to build relationships across multiple levels of the organizations. Being organized, analytical & having the ability to eliminate sales obstacles through creative and adaptive approaches is also essential. Responsibilities:
  • Technical pre-sales support – Solution demonstrations, architecture review, etc.
  • Provide guidance on best practices and trends in Identity Security
  • Establish new standard approaches and practices for deploying CyberArk’s Identity Security Platform to secure every identity – human and non-human
  • Create tailored solutions and re-design access concepts and strategically consult customers through their digital transformation by positioning the Identity Security Platform of CyberArk
  • Lead technical customer proof-of-concepts (POCs)
  • Proactively seek out new sales opportunities by developing new and existing relationships within our existing customer base
  • Support CyberArk and partner seminars and industry trade shows
  • Able to convey customer requirements to Product Management teams
  • Develop technical knowledge of CyberArk and associated technologies/integrations
  • Mentor other solutions engineers when appropriate

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About The Company

CyberArk's mission is to secure the world against cyber threats so together we can move fearlessly forward. CyberArk is a global leader in identity security, helping organizations worldwide protect their most valuable assets and critical infrastructure. They offer a comprehensive platform that addresses the evolving challenges of identity-related risks, providing solutions for workforce access, privileged access, customer access, and machine identity security. CyberArk is committed to innovation and providing cutting-edge security solutions that empower their customers to be more secure and efficient.

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