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Social Media and VIP Relations Specialist (It)

Catalonia, Spain (On-site)

Social Media and VIP Relations Specialist (It)

1 Hour ago • 1-3 Years • Social Media

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Job Description

IGG's Barcelona office seeks a passionate Social Media and VIP Relations Specialist fluent in Italian and Spanish. Responsibilities include developing and executing social media strategies for the Italian market, monitoring campaign performance, engaging with the community, assisting with localized marketing campaigns, and acting as the primary contact for VIP players. This role involves creating personalized communication, organizing exclusive events, and collaborating with customer service and product teams to address VIP concerns. The ideal candidate will have 1-3 years of experience in social media management or a related field within the gaming industry, strong communication skills, and a creative mindset.

Must have:

1-3 years experience in social media management
Native/fluent in Italian, strong English & Spanish
Social media platform understanding
Excellent communication & interpersonal skills
Creative mindset and passion for gaming
VIP player engagement & support

Perks:

Competitive salary & benefits
Flexible compensation plan
International environment
23 annual vacation days
Office model, 9 AM-6 PM schedule
Creative workplace culture

Our dynamic team in Barcelona is looking for a passionate and proactive Social Media and VIP Relations Specialist to join us and help strengthen our presence in the Italian and Spanish markets.

Key Responsibilities:
1. Social Media Management:
- Develop and execute creative content strategies for IGG's social media targeting channels the Italian market.
- Monitor, analyze, and report on the performance of social media campaigns, using insights to optimize future strategies.
- Engage with the community to build strong relationships and foster brand loyalty.

2. Marketing Support:
- Assist in planning and implementing localized marketing campaigns for the Italian and Spanish markets.
- Collaborate with the marketing team to create campaigns to resonate with local audiences.
- Conduct market research to identify trends and opportunities within the IT and ES gaming communities.

3. VIP Player Engagement:
- Act as the main point of contact for VIP players, ensuring personalized communication and exceptional support.
- Organize exclusive events, rewards, and activities tailored to the needs of VIP players.
- Work closely with the customer service and product teams to address VIP concerns and feedback effectively.

Requirements:
- 1-3 years of experience in social media management, marketing, or a related field, preferably within the gaming industry.
- Native or fluent in Italian, with strong proficiency in English and Spanish.
- Strong understanding of social media platforms, tools, and analytics.
- Excellent communication and interpersonal skills, with the ability to engage diverse audiences.
- Creative mindset with a passion for gaming and community building.
- Proven ability to manage multiple tasks and projects in a fast-paced environment.

What We Offer:
- A competitive salary package and social benefits, with a flexible compensation plan.
- An opportunity to work in a dynamic and international environment.
- 23 annual vacation days, with an office model, and work schedule from 9 AM to 6 PM, Monday to Friday.
- A creative and collaborative workplace culture in the heart of Barcelona.
- A chance to make a direct impact on IGG's presence in the Italian and Spanish markets.

How to Apply:
If you are passionate about social media, marketing, and creating meaningful connections with players, we'd love to hear from you!

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About The Company

IGG

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Established in 2006, IGG is a renowned developer and publisher of mobile games and applications with a strong global presence and an international customer base of over 1.6 billion users with over 38 million MAU. Leveraging its success in client and browser PC online games, the Group changed its strategy to target the mobile games market in 2013. After years of effort, the Group’s mobile games are now available in 23 different languages worldwide, and the APP Business has also hit its stride after a decade of perseverance. Embracing our corporate spirit of “Innovators at Work, Gamers at Heart”, the Group is dedicated to creating high-quality and enjoyable games and applications that will stand the test of time.

IGG is headquartered in Singapore with local offices in the United States, China, Canada, Japan, South Korea, Thailand, the Philippines, Indonesia, Brazil, Türkiye, Italy and Spain, and users from more than 200 countries and regions worldwide. Over the years, IGG has aggressively pursued a strategy of globalisation in R&D and operations, establishing long-term relationships with over 100 business partners, including global platforms, advertising channels, and vendors such as Apple, Google, and Meta. The Group’s international presence and partnerships have enhanced its competitive advantage in the industry.

We are in constant search of talents for our overseas studios, check out careers website ( http://jobs.igg.com/) to get to know about our openings in:

IGG Singapore

IGG USA

IGG Canada

IGG Brazil

IGG China

IGG Japan

IGG Korea

IGG Thailand

IGG Indonesia

IGG Philippines

IGG Spain

IGG Türkiye