Social Media and VIP Relations Specialist (It)
Job Summary
Job Description
IGG's Barcelona office seeks a passionate Social Media and VIP Relations Specialist fluent in Italian and Spanish. Responsibilities include developing and executing social media strategies for the Italian market, monitoring campaign performance, engaging with the community, assisting with localized marketing campaigns, and acting as the primary contact for VIP players. This role involves creating personalized communication, organizing exclusive events, and collaborating with customer service and product teams to address VIP concerns. The ideal candidate will have 1-3 years of experience in social media management or a related field within the gaming industry, strong communication skills, and a creative mindset.
Must have:
- 1-3 years experience in social media management
- Native/fluent in Italian, strong English & Spanish
- Social media platform understanding
- Excellent communication & interpersonal skills
- Creative mindset and passion for gaming
- VIP player engagement & support
Perks:
- Competitive salary & benefits
- Flexible compensation plan
- International environment
- 23 annual vacation days
- Office model, 9 AM-6 PM schedule
- Creative workplace culture
4 skills required
Job Details
Our dynamic team in Barcelona is looking for a passionate and proactive Social Media and VIP Relations Specialist to join us and help strengthen our presence in the Italian and Spanish markets.
Key Responsibilities:
1. Social Media Management:
- Develop and execute creative content strategies for IGG's social media targeting channels the Italian market.
- Monitor, analyze, and report on the performance of social media campaigns, using insights to optimize future strategies.
- Engage with the community to build strong relationships and foster brand loyalty.
2. Marketing Support:
- Assist in planning and implementing localized marketing campaigns for the Italian and Spanish markets.
- Collaborate with the marketing team to create campaigns to resonate with local audiences.
- Conduct market research to identify trends and opportunities within the IT and ES gaming communities.
3. VIP Player Engagement:
- Act as the main point of contact for VIP players, ensuring personalized communication and exceptional support.
- Organize exclusive events, rewards, and activities tailored to the needs of VIP players.
- Work closely with the customer service and product teams to address VIP concerns and feedback effectively.
Requirements:
- 1-3 years of experience in social media management, marketing, or a related field, preferably within the gaming industry.
- Native or fluent in Italian, with strong proficiency in English and Spanish.
- Strong understanding of social media platforms, tools, and analytics.
- Excellent communication and interpersonal skills, with the ability to engage diverse audiences.
- Creative mindset with a passion for gaming and community building.
- Proven ability to manage multiple tasks and projects in a fast-paced environment.
What We Offer:
- A competitive salary package and social benefits, with a flexible compensation plan.
- An opportunity to work in a dynamic and international environment.
- 23 annual vacation days, with an office model, and work schedule from 9 AM to 6 PM, Monday to Friday.
- A creative and collaborative workplace culture in the heart of Barcelona.
- A chance to make a direct impact on IGG's presence in the Italian and Spanish markets.
How to Apply:
If you are passionate about social media, marketing, and creating meaningful connections with players, we'd love to hear from you!
Key Responsibilities:
1. Social Media Management:
- Develop and execute creative content strategies for IGG's social media targeting channels the Italian market.
- Monitor, analyze, and report on the performance of social media campaigns, using insights to optimize future strategies.
- Engage with the community to build strong relationships and foster brand loyalty.
2. Marketing Support:
- Assist in planning and implementing localized marketing campaigns for the Italian and Spanish markets.
- Collaborate with the marketing team to create campaigns to resonate with local audiences.
- Conduct market research to identify trends and opportunities within the IT and ES gaming communities.
3. VIP Player Engagement:
- Act as the main point of contact for VIP players, ensuring personalized communication and exceptional support.
- Organize exclusive events, rewards, and activities tailored to the needs of VIP players.
- Work closely with the customer service and product teams to address VIP concerns and feedback effectively.
Requirements:
- 1-3 years of experience in social media management, marketing, or a related field, preferably within the gaming industry.
- Native or fluent in Italian, with strong proficiency in English and Spanish.
- Strong understanding of social media platforms, tools, and analytics.
- Excellent communication and interpersonal skills, with the ability to engage diverse audiences.
- Creative mindset with a passion for gaming and community building.
- Proven ability to manage multiple tasks and projects in a fast-paced environment.
What We Offer:
- A competitive salary package and social benefits, with a flexible compensation plan.
- An opportunity to work in a dynamic and international environment.
- 23 annual vacation days, with an office model, and work schedule from 9 AM to 6 PM, Monday to Friday.
- A creative and collaborative workplace culture in the heart of Barcelona.
- A chance to make a direct impact on IGG's presence in the Italian and Spanish markets.
How to Apply:
If you are passionate about social media, marketing, and creating meaningful connections with players, we'd love to hear from you!
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