Sr. Manager – Creative Design, Disney Store, North America

1 Month ago • 7 Years + • Marketing • Graphic Design

Job Summary

Job Description

The Sr. Manager, Creative Design at Disney Store, North America, leads the execution of brand assets across digital and physical touchpoints. This role involves managing a design team, collaborating with cross-functional partners, driving innovation in marketing campaigns (Pinterest, Facebook, Instagram, etc.), and ensuring brand consistency across platforms. Responsibilities include overseeing style guidelines, implementing mobile-first design practices, working with merchandising and marketing teams, and mentoring designers. The ideal candidate will have extensive experience in e-commerce design, cross-channel marketing, and retail execution, along with a strong understanding of brand management and creative leadership.
Must have:
  • Lead design team
  • E-commerce design expertise
  • Cross-channel marketing experience
  • Retail execution knowledge
  • Adobe Creative Suite proficiency
  • Strong leadership & communication skills
Good to have:
  • Disney brand familiarity
  • HTML and animation knowledge
Perks:
  • Health and savings benefits
  • Educational opportunities
  • Disney-exclusive extras

Job Details

Job Summary:

Be Part of the Story at The Walt Disney Company as the Sr. Manager, Creative Design for Disney Store! This exciting role will be responsible for leading execution of all brand assets across Disney Store  digital touchpoints, inclusive of web, mobile app, and other print, and experiential products, for the North America region. They will work in close collaboration with their EMEA Sr. Creative Design Manager peer, ensuring minimum redundancies, holistic global brand execution, imagery standards, and team growth opportunities. They will also manage large-scale, high-profile marketing beats, collaborating with partners across the business. They will be the primary lead for creative inspiration and innovation with our NA design team, ensuring we are delivering best-in-class, on-trend, retail brand creative.

This role reports to the Director, Creative, Shop Disney.

This is a Full-Time role.

A portfolio submission is required with your application. Please highlight your creative experience with ecommerce, cross-channel marketing assets, and physical retail execution.

What You Will Do:

  • Lead a team of designers and collaborates with regional Sr. Design Manager peer(s) to produce best-in-class brand creative that brings our global brand creative principles to life

  • Evolve brand style guidelines across all Disney Store NA touchpoints

  • Own style direction for Global Marketing campaigns and initiatives

  • Implement mobile-first design and imagery best practices in digital channels

  • Drive innovation in our organic and paid campaigns for Pinterest, Facebook, Twitter, and Instagram, partnering on building out strategy

  • Deliver design solutions that highlight features and benefits of our product to create Disney difference within the marketplace

  • Work closely with Site Merchandisers, Marketing, UX/UI, and CE partners to produce best-in-class digital platforms that connect with customers for an inspiring and seamless shopping experience

  • Work closely with project manager to adhere to timelines for all relevant projects and initiatives and identify development opportunities for designers

  • Provide inspirational examples from the marketplace to drive team innovation and thought leadership, regularly pitching our business partners new ideas to test into related to our business opportunities

  • Mentor emerging design skills as needed while leading by example through execution of high-visibility marketing campaigns

  • Owns team organizational design, regularly assessing capacity and skill needs and recommending team optimizations to CD and Sr Creative Ops Manager

  • Drive toward holistic global brand design execution (with regional nuances where needed), with an eye toward reducing team duplication and increasing efficiencies

  • Lead concepting and/or design for highest-viz new business opportunities and redesigns (examples: loyalty program, Holiday, retail packaging)

Required Qualifications and Skills:

  • Experience leading creative design for a major North American Retailer, with ecommerce experience as well as brick & mortar

  • Experience designing for ecomm channels - app, desktop, and mobile best practices

  • Proficiency in Adobe Creative Suite

  • 7+ years relevant industry experience managing a design team of 5

  • Team player and business partner to all cross-functional teams: Paid and Organic social media, site, PR, Synergy, and Marketing.

  • Art direction and imagery best practices experience

  • Excellent design skills and elevated aesthetic, demonstrating a refined approach to the balance of imagery, negative space, and typography

  • Ability to manage a heavy workload, prioritize multiple projects

  • Ability to work well under pressure of deadlines in a fast-paced, changing environment

  • Comfortable executing while managing

  • Maintain a professional and positive attitude

  • Excellent interpersonal and communication skills

  • Thought leader who seeks to drive innovation and creative solutions to business challenges

  • Empathetic and nurturing design mentor

  • Passionate about design in the retail space

Preferred:

  • Familiarity with Disney, Pixar, Marvel, Star Wars, Nat Geo characters and stories

  • Familiarity with the Disney brand, Park attractions, and history

  • Knowledge of HTML and animation platforms a plus

Education:

  • Bachelor’s Degree or equivalent experience

Benefits and Perks:

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at .

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About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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