Staff Technical Program Manager

2 Months ago • 10 Years + • Product Management • $173,000 PA - $259,400 PA

Job Summary

Job Description

As a Staff Technical Program Manager at Sony Interactive Entertainment, you will lead PlayStation Platform initiatives, driving programs and projects from inception to worldwide deployment. This involves collaborating with a global cross-functional team (product management, design, engineering, operations, marketing, support, legal, and finance) to ensure product and operational readiness. Responsibilities include managing multiple complex data-related projects, driving program roadmaps and strategic decision-making, and communicating program information effectively to various levels of leadership. Proactive issue identification and resolution, influencing cross-organizational partnerships, and process improvement are key aspects of this role. You'll also mentor junior team members and contribute to improving the program management organization. A strong understanding of data technologies and platforms is beneficial.
Must have:
  • 10+ years program/project management experience in large-scale systems/software development
  • Experience with SDLC, Agile frameworks (Scrum/Kanban), and Program Management Methodologies
  • Leadership skills to prioritize tasks, craft plans, and manage risks
  • Excellent communication skills for executive-level audiences
  • Cross-functional collaboration and conflict resolution skills
  • Expert-level JIRA experience and dashboard creation
Good to have:
  • Strong understanding of data technologies, platforms, and analytics tools
  • Experience with machine learning/AI
Perks:
  • Medical, dental, vision insurance
  • Matching 401(k)
  • Paid time off
  • Wellness program
  • Sony product discounts
  • Bonus package (potential)

Job Details

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

Staff Technical Program Manager

San Diego, CA

Come join Sony Interactive Entertainment as a Staff Technical Program Manager leading PlayStation Platform initiatives! This role will be responsible for driving programs and projects from inception through deployment over a worldwide scale to deliver amazing customer benefits. The candidate will partner with a globally distributed cross-functional team (product management, design, product engineering, business operations, marketing, consumer support, legal, finance) to ensure product and operational readiness for market delivery.

How you’ll lead:

  • Leading and managing multiple complex data-related projects and initiatives, often across various teams and departments, to achieve strategic organizational goals
  • Drive program roadmap, strategic decision making and delivery plan for large cross-functional team across all phases of planning from concept to in-market launch
  • Collaborate with cross-functional teams and management of multiple worldwide business partners to ensure alignment with objectives, find common ground and promote diverse thinking and viewpoints for program success
  • Effectively and clearly communicate program information to various levels across organizational boundaries, including senior leadership
  • Proactively identify critical issues and dependencies that need action and drive them to closure, while balancing business needs and technical constraints
  • Influence at all levels and build strong partnerships across organizations to deliver the optimal outcome of complex programs
  • Utilize knowledge to enhance current processes, identify areas for improvement, and guide the implementation of those improvements

What you’ll bring:

  • 10+ years of experience working in a program/project management capacity for large-scale business systems and/or complex software development initiatives from kick-off to market delivery
  • Experience with Software Development Lifecycle, Design/System Thinking, Agile frameworks, preferably Scrum and Kanban, and Program Management Methodologies to implement the right practice for the programs
  • Effective leadership to prioritize assignments to meet required deadlines, craft action and program plans, identify gap and risks to put in place mitigating factors and communication plans
  • Critical thinking to identify all related pieces of the program, how they fit together and can solve routine and complicated problems effectively
  • Outstanding communication skills for executive-level audiences, presenting program objectives, strategic outcomes, escalations and relevant success criteria for timely decisions and issue resolution
  • Collaborate effectively and professionally with cross-functional groups across divisions, worldwide, as part of a team
  • Excellent conflict resolution, negotiation, and people management skills while bringing clarity, calmness and process to ambiguous, high-pressure situations
  • Expert level experience with JIRA and ability to build custom dashboards to measure progress and risks
  • Experience in mentoring junior team member and contributing to the continued improvement of the program management organization
  • Ideal candidate possess a strong understanding of data technologies and platforms, data integration tools, data analytics tools, machine learning|AI and other relevant technologies.

#LI-TF1

Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.

At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.

In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

The estimated base pay range for this role is listed below.

$173,000 — $259,400 USD

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

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About The Company

Want to take your career to the next level? Search open job vacancies at any of the Sony Interactive sites by visiting playstation.com/careers/


Sony Interactive Entertainment pushes the boundaries of entertainment and innovation, starting from the launch of the original PlayStation in Japan in 1994. Today, we continue to deliver innovative and thrilling experiences to a global audience through our PlayStation line of products and services that include generation-defining hardware, pioneering network services, and award-winning games. Headquartered in San Mateo, California, with global functions in California, London, and Tokyo, and game development studios around the world as part of PlayStation Studios, we believe that the power of play is borderless. Sony Interactive Entertainment is a wholly owned subsidiary of Sony Group Corporation.  


For more information about our company, please visit SonyInteractive.com. For more information about PlayStation products, please visit PlayStation.com.

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