Store Manager

1 Hour ago • All levels • Business Development • Operations • Undisclosed

About the job

Job Description

As a Tesla Store Manager in Budapest, you'll lead and develop a sales and delivery team, driving business performance and ensuring exceptional customer experiences. Responsibilities include coaching and mentoring the team, managing KPIs, overseeing local operations, handling escalated customer issues, and leading through change. You'll need strong retail sales and operations management experience, excellent communication skills, and the ability to inspire and motivate a team to achieve ambitious goals. A deep understanding of performance management and a proven ability to lead through change are essential. Fluency in English and Hungarian is required.
Must have:
  • Strong retail leadership experience
  • Proven team management skills
  • Deep understanding of sales processes
  • Exceptional communication skills
  • Experience with performance management
  • Change management expertise
  • Fluent in English and Hungarian
What to Expect

Do you have what it takes to lead people and deliver exceptional results? 

At Tesla that is what we expect from our Sales Managers. As a Sales Manager at Tesla we expect you to be a seasoned, strategic, and charismatic retail leader, responsible for overseeing and driving sales and delivery operations for your location.

What You’ll Do
  • Drive business performance & development: As a hands-on coach with strong business acumen you constantly seek improvement of performance. You drive, monitor and leverage KPI’s to ensure success, manage local operations and lead continuous development within your store. You spread awareness, create a sense of ownership, and inspire your entire team to reach our goals.
  • Champion your team: As Store manager you have the overall responsibility for the whole Store. We look to you to lead, build, and develop our brilliant Sales & Delivery team. You recognize potential and are committed to continuously growing your people
  • Inspire first-class customer experiences: With a profound understanding of what a great customer journey looks like, you support the team in delivering excellence. You take on escalated customer cases and monitor trends to continuously improve our service
  • Lead through change: Tesla is an ever-changing, always fast-paced environment. We will challenge your ability as a leader every day, to support your team and deliver great results, no matter the change
What You’ll Bring
  • A strong people leader, with proven background managing teams within Retail Sales and operations. You engage, energize, and promote an inclusive team environment
  • Knowledgeable performance management – you have in-depth knowledge of sales processes and leverage this to coach your team. You are experienced in managing performance on a team and individual level
  • Entrepreneurial and analytical mindset with great understanding of the local market
  • Operational and strategic in your leadership, while always remaining hands-on
  • Experienced within change management, with the proven ability to lead and engage people through and beyond change
  • Ability to communicate effectively and respectfully. Fluent in English and local language
  • A valid Driver’s license
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