Working Student Service Operations – Data Security & Remote Service

1 Month ago • All levels • Operations

Job Summary

Job Description

This role offers the opportunity to support our service organization in various aspects of remote service and data security in a diverse work environment. You will work closely with the Customer Care Center team and exchange information with colleagues in both the internal and field service. Responsibilities include creating, sending, and managing order processing agreements according to GDPR, following up on and documenting all data protection agreements with contractual customers, proactively coordinating with sales and service to ensure complete remote service agreements, and supporting projects in the areas of remote service and the Internet of Things. You will also collaborate across departments with areas such as customer service, contract administration, and sales.
Must have:
  • Current studies in business administration, business law, data protection or similar.
  • In-depth interest in data protection and remote services.
  • Structured and customer-oriented work style.
  • Strong communication skills and organizational skills.
  • Very good German and good English skills.
  • Availability for at least one year.
Perks:
  • Salary: dependent on your professional experience and your current studies, your salary is 15.00 €/h or 17.00 €/h
  • Mobility: Subsidized Deutschlandticket (instead of 58€ only 35.10 €)
  • Annual leave entitlement: 30 days
  • Philips University: Wide range of technical training and for personality development
  • Flexibility: Adjust your working hours optimally to your lecture times
  • Philips in Balance: Various offers in the area of physical and mental health (incl. company medical care) and sports courses
  • Meals: Free drinks and affordable prices in our canteen and our café
  • Philips MyShop: discounted Philips products & Corporate Benefits
  • Purpose: Working together with a great team with a sense of purpose
  • Culture: Duz culture, various team/cultural activities (on sustainability, diversity, etc.), etc.

Job Details

Job Title

Werkstudent Service Operations – Datensicherheit & Remote Service (w/m/d)

Job Description

In dieser Rolle hast Du die Möglichkeit

in einem abwechslungsreichen Arbeitsumfeld unsere Serviceorganisation bei verschiedenen Belangen, rund um das Thema Remote Service und Datensicherheit, zu unterstützen. Dafür arbeitest Du eng im Customer Care Center Team zusammen und tauscht Dich mit den Kolleg*innen im Innen- sowie im Außendienst aus.

Deine Aufgaben

  • Erstellung, Versand und Verwaltung von Auftragsverarbeitungsverträgen gemäß DSGVO

  • Nachverfolgung und Dokumentation aller Datenschutzvereinbarungen bei Vertragskunden

  • Proaktive Abstimmung mit Vertrieb und Service zur Sicherstellung vollständiger Remote Service Vereinbarungen

  • Unterstützung bei Projekten im Bereich Remote Service und Internet of Things

  • Abteilungsübergreifende Zusammenarbeit mit Bereichen wie Customer Service, Contract Administration und Sales

Super, wenn Du folgendes mitbringst

  • aktuelles Studium in Betriebswirtschaft, Wirtschaftsrecht, Datenschutz o.ä.

  • Vertieftes Interesse am Thema Datenschutz und Remote Services

  • Strukturierte und kundenorientierte Arbeitsweise

  • Kommunikationsstärke und Organisationsgeschick

  • Sehr gute Deutsch- und gute Englischkenntnisse

  • Verfügbarkeit für mind. ein Jahr

Das bieten wir Dir

  • Gehalt: abhängig von Deiner beruflichen Erfahrung und Deinem aktuellen Studium liegt Dein Gehalt bei 15,00 €/h oder 17,00 €/h

  • Mobilität: Subventioniertes Deutschlandticket (statt 58€ nur 35,10 €)

  • Jahresurlaubsanspruch: 30 Tage

  • Philips University: Breites Angebot an fachlichen Trainings und für die Persönlichkeitsentwicklung

  • Flexibilität: Passe Deine Arbeitszeit optimal an Deine Vorlesungszeiten an

  • Philips in Balance: Diverse Angebote im Bereich physischer und mentaler Gesundheit (inkl. betriebsärztliche Betreuung) und Sportkurse

  • Verpflegung: Kostenlose Getränke und günstige Preise in unserer Kantine und unserem Café

  • Philips MyShop: vergünstigte Philips Produkte & Corporate Benefits

  • Purpose: Gemeinsam mit einem tollen Team sinnstiftend arbeiten

  • Kultur: Duz-Kultur, diverse Team-/Kulturaktionen (zu Nachhaltigkeit, Vielfalt, …), etc.

Wie wir zusammenarbeiten

Wir glauben, dass wir bessere Ergebnisse erzielen, wenn wir zusammen statt getrennt arbeiten. Für unsere Office-Teams bedeutet dies, mindestens 60 Prozent Deiner Arbeitszeit im Büro zu verbringen.

Über Philips

Bei Philips steht das Wohl aller Menschen an erster Stelle. Als Unternehmen für Gesundheitstechnologie sind wir fest davon überzeugt, dass jeder Mensch eine erstklassige Gesundheitsversorgung verdient. Die Gewährleistung von Patientensicherheit und Qualität ist oberste Priorität in unserer täglichen Arbeit. Dieser Überzeugung folgen wir jeden Tag und engagieren uns leidenschaftlich dafür.

Möchtest auch Du den Job Deines Lebens machen und das Leben anderer verbessern? Dann komm zu uns.  

Wenn Du an diesem Job interessiert bist, bewirb Dich, auch wenn Du noch nicht alle Anforderungen erfüllst. Vielleicht bist gerade Du genau richtig für diesen oder einen anderen Job bei Philips.

Wir bei Philips fördern Chancengleichheit. Alle qualifizierten Kandidat*innen werden unabhängig von Hautfarbe, Religion, Alter, Geschlecht, sexueller Orientierung, nationaler Herkunft, Glaube, Staatsbürgerschaft, Behinderung oder Familienstand gleichermaßen in unserem Auswahlprozess berücksichtigt. Erfahre mehr über unser Engagement für Diversität und Inklusion.

#LI-OFFICE

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About The Company

At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.Together, we deliver better care for more people because we believe that every human matters.

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