Want to help us, help others? We’re hiring!

GoFundMe is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, we have empowered people and organizations to raise more than $30 billion since 2010. Our vision is to become the most helpful place in the world.

Join us! We are looking for a friendly, professional, and organized Workplace Coordinator (Contract) to join our San Diego office team. The ideal candidate will be the first point of contact for visitors and clients, ensuring that they receive a warm welcome and that administrative functions run smoothly. This role involves managing the reception area, handling inquiries, supporting events, and providing general administrative support to the team.

This Workplace Coordinator role is ideal for a motivated and personable individual who enjoys helping others, is organized, and is a team player. If you're looking for an opportunity to contribute to a positive atmosphere and be an essential part of our organization, we'd love to hear from you!

The Job…

Greeting Employees & Visitors:

Welcome and direct visitors in a professional and friendly manner.
Notify employees of visitors' arrival and ensure they are signed in and have badge access.

Administrative Support:

Perform general clerical duties, including filing, scanning, and copying when needed.
Take care of restocking parking validations and handing out.
Maintain office supplies and reorder as necessary.

Mail and Package Handling:

Pick up, receive, sort, and scan & distribute incoming mail and packages.
Prepare outgoing mail and packages for dispatch.

Maintain Cleanliness of Reception Area:

Keep the front desk and lobby area clean, organized, and welcoming for visitors.

General Customer Service:

Provide information to employees and visitors about the organization, parking, or general inquiries.
Address any concerns or issues that may arise, escalating them to the appropriate staff if needed.

Event Support

Support the Workplace Team during larger office events with set-up, vendor meet&greet, and tear down.

Security Support

Support physical and visual inspections of suite & surrounding areas, including responding to medical emergencies, bomb threats, fire alarms, and etc, according to emergency procedures.
Coordinates security-related onboarding activities for new hires, such as maintaining Brivo access control system and issuing ID badges for various access control systems. Assists in the production and distribution of employee badges, ensuring timely and accurate delivery.

Working Conditions and Schedule

Part-Time 25-28 hours/week, Tues-Thurs 8:30 am-4:30 pm, occasional later hours depending on events.
Fun and vibrant office environment with occasional extended hours for early evening events.
Some physical tasks may be required, such as lifting mail/packages, rearranging furniture, decorating, carrying items from one floor to another, and walking to the post office.

You…

High school diploma or equivalent; associate’s degree or relevant certification preferred.
Previous experience in a front desk or customer service role is highly preferred.
Strong verbal and written communication skills.
Proficient in Google Suite
Ability to multitask and prioritize tasks effectively.
Excellent organizational skills and attention to detail.
Professional appearance and demeanor.
Ability to maintain confidentiality and handle sensitive information.
Positive attitude and a strong hospitality mindset.

GoFundMe is proud to be an equal-opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The hourly pay rate for this 12-month contract position is: $35.00 - $40.00 per hour. Due to this being a contract position, this individual will not receive benefits or equity. The salary range was determined by role, level, and possible location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific hourly range based on your location during the hiring process.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com.

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required.

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘23 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

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