Workplace Experience Assistant
Job Summary
Job Description
The Workplace Experience Assistant at Kabam plays a vital role in creating a welcoming and productive environment for employees and visitors. Responsibilities include managing daily workplace operations (meeting rooms, supplies, maintenance), supporting employee onboarding/offboarding, assisting with employee engagement initiatives and events (large-scale and themed), handling administrative tasks (catering, bookings, mail), and contributing to health and safety. The ideal candidate will have excellent communication and organizational skills, a customer-focused mindset, and experience in a similar role within a tech company or hospitality setting. Proficiency in Google Suite and workplace management tools is also required.
Must have:
- Excellent communication & organizational skills
- Customer-focused mindset
- Proficiency in Google Suite
- Workplace operations management
- Event planning & support
- Administrative tasks handling
8 skills required
Job Details
At Kabam, we’re constantly raising the bar of excellence in free-to-play gaming. We hire for passion and diversity so that we can triumph in our collective skill. Our teams are made up of a fusion of personalities and interests bound together by a collaborative nature, fun-loving culture, and a drive to do what it takes to make great games.
The Workplace Experience Assistant plays a vital role in fostering a welcoming, productive, and engaging environment for employees and visitors. This individual supports the daily operations of the workplace, ensuring that facilities, services, and events align with company values and create an exceptional employee experience.
In this role, you can expect to be involved in:
- Workplace Operations:
- Serve as the first point of contact for employees and visitors, ensuring a professional and friendly reception.
- Maintain meeting rooms, kitchens, and common areas to ensure cleanliness and organization.
- Monitor and maintain stock of office, kitchen, and first aid supplies.
- Proactively monitor and report maintenance and repair needs for office spaces, equipment, and furnishings, ensuring swift resolution of any identified issues.
- Stay informed about upcoming repairs and accompany vendors to designated locations as needed.
- Support onboarding and offboarding processes, including preparing desks, creating and deactivating keycards, managing new hire swag, and ensuring proper collection of company property during offboarding.
- Assist with security key card operations, including creating new keycards, deactivating lost or inactive keycards, and ensuring appropriate access levels are assigned to employees.
- Assist with ad-hoc facility projects as needed.
- Employee Experience:
- Assist with employee engagement initiatives and events of all sizes, including themed celebrations like Halloween and St. Patrick's Day, as well as large-scale company-wide events such as Summer and Holiday parties, to ensure their success and promote a positive workplace culture.
- Respond to employee inquiries and feedback regarding workplace issues, escalating concerns as needed.
- Administrative Support:
- Organize catering for meetings, office lunches, and playtests.
- Assist with booking meeting rooms and preparing spaces for events or team needs.
- Manage voicemails and ensure timely responses.
- Manage mail and package delivery, ensuring timely distribution, and handle shipments and courier scheduling.
- Perform other administrative duties as needed to support the Workplace Experience team.
- Health and Safety:
- Assist with emergency drills and ensure preparedness plans are up-to-date.
- Monitor inventory of first aid supplies and safety equipment.
To be successful in this role, your background includes:
- High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
- 1+ years of experience in a similar role, preferably in a medium to large tech company or within the hospitality industry.
- Excellent interpersonal and communication skills, with a customer-focused mindset.
- Strong organizational and multitasking abilities, with attention to detail.
- Positive attitude and a proactive approach to problem-solving.
- Committed to contributing to a positive workplace experience and supporting team productivity.
- Proficient in Google Suite and workplace management tools (e.g., Slack, Asana).
- Ability to handle sensitive information with discretion and professionalism.
Excited by this opportunity? Kabam is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn’t perfectly match the listed requirements we encourage you to apply anyways - you could be a great fit for this or other positions.
We invite you to apply now and start the conversation with us. Together, we can create and support some of the best games ever made and entertain the world!
About Kabam
Kabam is a world leader in developing entertaining, immersive, and highly social multiplayer games, bringing high-quality graphics, next-generation technology, and revolutionary gameplay to players around the world.
Kabam’s games, Marvel Contest of Champions, Shop Titans, and more have generated hundreds of millions of downloads and have received multiple awards including Apple’s Editor’s Choice and Google Play’s Best Game of the Year.
Founded in 2006, Kabam has studios and offices in Vancouver, Montreal and Charlottetown in Canada, Los Angeles and San Francisco in the United States, and in Seoul, South Korea. Kabam is a wholly-owned subsidiary of Netmarble Games.
Kabam is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
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