Channel Business Manager, NSW & ACT

1 Week ago • 3 Years + • Business Development

Job Summary

Job Description

The Channel Business Manager, NSW & ACT is responsible for driving sales revenue growth, expanding the reseller partner network, and strengthening relationships with distribution and reseller partners in New South Wales and the Australian Capital Territory. Key responsibilities include exceeding sales targets, providing exceptional partner support, conducting training and presentations, managing sales opportunities in Salesforce, preparing forecasts and reports, assisting partners with project administration, representing Milestone at industry events, and collaborating with internal teams. The ideal candidate will have a proven track record in sales within the IT or security industry, strong communication and relationship-building skills, and proficiency in CRM systems and Microsoft Office. The role requires effective time management, travel within the assigned territory and occasional overseas travel.
Must have:
  • Proven sales track record with revenue growth
  • 3+ years IT/security sales experience
  • Strong communication skills
  • CRM (Salesforce) & MS Office proficiency
  • Relationship building & negotiation skills
  • Salesforce pipeline management
  • Partner training & support

Job Details

Job Description

Key Responsibilities:

  • Grow sales revenue year over year, exceeding market trends and achieving ambitious targets.
  • Develop and expand the reseller partner network in your territory.
  • Strengthen relationships with distribution and reseller partners, ensuring long-term success.
  • Provide exceptional service and support to partners, eco-partners, and distribution teams.
  • Conduct partner training, field presentations, and industry events to promote Milestone solutions.
  • Identify and manage sales opportunities in Salesforce, from lead to close.
  • Prepare monthly forecasts, update sales pipelines, and report key insights to management.
  • Assist partners with project registrations, pricing, and quote generation.
  • Represent Milestone at regional and national trade shows and industry events.
  • Align with internal teams, including vertical sales specialists and inside channel managers, to drive business growth.
  • Travel within the assigned territory and occasionally overseas as required.

 

What We’re Looking For:

  • Proven track record in sales with a strong ability to drive revenue growth.
  • Minimum 3 years’ experience in IT or security industry sales.
  • Bachelor’s degree or equivalent work experience.
  • Strong business-level English communication skills, both written and verbal.
  • Sound technical understanding of IT and security solutions.
  • Proficiency in CRM systems (preferably Salesforce) and Microsoft Office.
  • Effective time, travel, and expense management skills.
  • Ability to create value-driven sales solutions and close deals successfully.

 

Personal Attributes:

  • Results-oriented with a strategic mindset.
  • Self-motivated and thrives in a fast-paced, competitive environment.
  • Excellent communicator and active listener.
  • Strong relationship-building and negotiation skills.
  • Entrepreneurial, adaptable, and solutions focused.
  • Ability to manage multiple priorities effectively.
  • Team player with a collaborative and open approach.
  • High level of integrity, accountability, and professionalism.

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