Data Center Technician III, Global Server Operations
Job Summary
Job Description
The Data Center Technician III role involves installing, configuring, troubleshooting, and maintaining server hardware and software within Google's data centers. Responsibilities include diagnosing and resolving issues with equipment and infrastructure, ensuring data security, performing preventative maintenance, and participating in project teams for larger installations. The work is physically demanding, requiring lifting, bending, and working non-standard hours. The role focuses on maintaining state-of-the-art physical infrastructure behind Google's search technology.
Must have:
- Troubleshooting OS, hardware, servers
- Networking protocols expertise
- Component-level IT repairs
- Physical stamina (lifting 50lbs)
- Non-standard hours availability
Good to have:
- 4+ years server maintenance
- Data center/NOC experience
- Linux OS experience
- Project management/leadership
- Team collaboration skills
Perks:
- Bonus
- Equity
- Benefits
3 skills required
Job Details
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware.
- Experience with networking protocols.
- Experience with performing component-level repairs on IT equipment.
- Ability to lift/move 50lb (23kg) of equipment and exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
- Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
Preferred qualifications:
- 4 years of experience in maintenance and monitoring of server systems.
- Experience in working within a data center or network operation center environment.
- Experience with Linux operating systems.
- Experience in project management and leadership.
- Experience in collaborating and partnering with teams.
About the job
Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology. Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.The US base salary range for this full-time position is $87,000-$125,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .
Responsibilities
- Deploy and operate new data center infrastructure across teams.
- Report issues and follow data center procedures to troubleshoot and diagnose issues with equipment or infrastructure as they arise, and apply the resources needed to resolve identified issues.
- Maintain the security and integrity of data, track various forms of media to check for non-standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
- Disassemble equipment that has reached its end-of-life by part replacement or maintenance, within one or more teams.
- Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions.
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