About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.

We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday and Wednesday, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.

Position Summary

We are seeking a highly analytical, strategic, and collaborative Demand Planning Manager to build and scale our demand planning function from the ground up. This is a newly created role offering a unique opportunity to shape how we forecast, plan, and align demand across the organization—laying the foundation for smarter, more responsive operations in a fast-paced, customer-centric business.

In this role, you will lead the development, refinement, and execution of demand forecasts that drive inventory optimization, sales accuracy, and supply chain efficiency. You’ll be a key partner to cross-functional teams including Sales, Marketing, Product, Finance, and Operations, ensuring planning processes are tightly integrated with broader business goals.

You’ll own the implementation of scalable demand planning tools and processes, while also identifying opportunities to embed advanced analytics and AI into our forecasting approach. Additionally, you will play a critical role in our Sales & Operations Planning (S&OP) process, aligning supply and demand, mitigating forecast variances, and supporting strategic initiatives that enable scalable growth and operational agility.

This role is ideal for someone who thrives in building systems and processes, values cross-functional partnership, and is passionate about using data to drive business impact.

Key Responsibilities

• Lead demand planning in a low-system environment during the tool development phase, leveraging Excel and manual data integration to support near-term planning needs.
• Drive the integration of AI, machine learning, and advanced analytics into forecasting to enhance accuracy and agility in a dynamic market environment.
• Own the end-to-end demand forecasting process, including volume planning for new product introductions, product transitions, and end-of-life management.
• Lead cross-functional consensus demand planning cycles, synthesizing insights from Sales, Marketing, Finance, Product, and Supply Chain into a unified, actionable forecast.
• Serve as a key leader in the Sales & Operations Planning (S&OP) process, representing demand strategy and ensuring alignment with broader business objectives.
• Translate commercial strategies and market signals into demand plans that inform supply decisions and optimize inventory performance.
• Collaborate with Finance to align monetized demand forecasts with annual plans and long-range business outlooks.
• Partner with Sales and channel leaders to understand performance trends, challenge assumptions, and drive forecast accountability across the business.
• Foster strategic partnerships across internal commercial teams and select external stakeholders to anticipate demand shifts and ensure forecast alignment.
• Establish governance standards and forecasting best practices to reduce bias, minimize error, and improve forecast granularity across channels.
• Establish and evolve the demand planning organization, including future team design, training, and hiring strategies as planning maturity increases.

Education & Training

• Bachelor’s degree in Supply Chain Management, Business, Statistics, or a related field; an equivalent combination of experience, training, and education will be considered.
• Professional certifications (e.g., ASCM CPIM, ASCM CSCP, IBF CPF) are a plus.

Experience

• 5+ years of progressive experience in demand planning, forecasting, market analysis, or a related field, ideally within the consumer goods, technology, or security industries.
• Proven expertise in cross-functional forecasting processes across sales, marketing, operations, finance, and manufacturing.
• Strong grasp of supply chain principles, inventory management, and demand/supply reconciliation.
• Advanced proficiency in Excel, with a proven ability to build dynamic forecasting models, consolidate data from manual sources, and develop scalable reports and dashboards to support demand planning in low-system environments.
• Technologically agile; adept at adopting and integrating new tools to streamline demand planning and analytics workflows.
• Excellent analytical, communication, and stakeholder management skills.

What Values You’ll Share

• Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
• Aim High - Always challenging ourselves and others to raise the bar.
• No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
• One Team - Taking a highly collaborative approach to achieving success.
• Lift As We Climb - Investing in developing others and helping others around us succeed.
• Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

What We Offer

• A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive
• A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here)
• Free SimpliSafe system and professional monitoring for your home.
• Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com.