Engineering Manager, Content Promotion & Distribution

Netflix is one of the world’s leading entertainment services with 278 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Role

Content Promotion & Distribution (CPD) sits at the intersection of the consumer experience and the Netflix Studio. Our team is integral to making the Netflix experience feel personal and relevant by developing innovative approaches to how we catalog, promote, localize, and distribute content.

The Content Promotion and Distribution (CPD) Engineering Organization creates technology to set up, promote, localize and launch content on the Netflix service and off service on social channels.  We build products and services that manage a global entertainment catalog and enable our members to discover, choose and talk about the content they can watch or play. 

Within the CPD organization, the Merchandising and Content Understanding Engineering Team is responsible for building technology that enables both human and machine learning based review of our entertainment catalog to enable classification and categorization. This powers the fundamental building blocks for how member discovery experience is constructed, how we target the right advertisements against the right content, and much more.

Within the CPD organization, the Publicity and Fan Engagement Technology Team is responsible for bridging the digital and physical worlds building technology to engage fans and the media with insider information about our content, power the access to immersive experiences, distribute merchandise to global audiences, and execute creative marketing campaigns to drive engagement and conversation.

We are hiring 2 Engineering Managers to work in our Warsaw office to build and lead the following teams:

• Publicity and Fan Engagement Technology Team: This team develops the technology to engage fans and the media with insider information about our content, power the access to immersive experiences, distribute merchandise to global audiences, and execute creative marketing campaigns to drive engagement and conversation.

• Content Understanding Team: This team builds technology to create evaluation and classification workflows for our entertainment catalog, leveraging machine learning models developed by partners, to generate a wide array of metadata that is used for internal launch preparation of our content, as well as member experience needs.

What you will do

You will lead a team of software engineers to deliver high-impact results, your responsibilities in this role:

• Build great relationships through partnering with product managers, designers, engineers, and other managers across both the US & PL to deliver the vision, strategy, and adoption of your team’s products across our stakeholder groups. 

• Foster a strong accountability culture in the team and help them deliver their roadmap reliably and in a timely manner to support the needs of critical business stakeholders.

• Act as a credible technical advisor to the team; help the team make thoughtful, informed decisions in ambiguous situations

• Connect the dots across peer teams to selflessly prioritize work beyond the scope of your own domain.

• Effectively communicate complex ideas and influence decisions across a diverse range of stakeholders.

• Balance business needs with strong engineering principles, ensure investment in foundational technical work, pay off tech debts, and make incremental improvements to deliver timely results.

• Hire, coach, and lead a team of outstanding UI and Backend Engineers, challenging them to bring their best selves to their daily work, and deliver exceptional results in stability, performance, efficiency as well as the product experience.

• Build and nurture an inclusive team culture where every member feels empowered, accepted, and respected.

What we are looking for

• At least 3 years of experience in building and managing high-performing teams with a focus on inclusion and diversity. Ability to attract and retain the best talent, and ensure that all voices are heard to inform our decisions while fostering a strong culture of accountability, where individuals take ownership of their responsibilities and contribute to the team’s collective success.

• Ability to foster a team culture of open and direct communications, where team members feel empowered to offer constructive and positive feedback and acknowledge achievements and areas for improvement.

• Experience building and operating extremely reliable products and services used in enterprise settings supporting critical use cases, including running 24x7 on-call.

• Long-term strategic thinker with a strong product mindset, and ability to define and articulate product vision and strategy and how they fit into the broader objectives of the organization.

• Ability to prioritize strategically and align the team’s work with larger business goals. Have the courage to pivot based on broader impacts.

• Ability to build and maintain strong partnerships with cross-functional partners and stakeholders with excellent communication and collaboration skills. Capable of influencing the strategic direction of partners and stakeholders.

• Proven track record helping a team deliver timely results on critical priorities against many demands for their time, and partnering with product and engineering management to influence the right areas for investment

• Bring rigor to decision-making and drive down ambiguity with the right mix of collecting data, seeking input, farming for dissent, and making pilot investments to build understanding or confirm direction.

• Experience driving teams to adopt specific KPIs/leading indicators of system health, observing and tuning the systems to prevent predictable outages.

• Strong communication skills - with the team, stakeholders, partners, and leadership, particularly across global borders

Nice to have

Publicity and Fan Engagement Technology Team: 

• Experience building high-traffic customer-facing web applications

• Experience leading engineering teams with both UI/UX and Backend engineers

Content Understanding Team:

• Experience building workflows incorporating machine learning model result evaluation

• Experience leading engineering teams with both UI/UX and Backend engineers

We are an equal opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status or disability status.