Federal Program Manager, Civilian

2 Months ago • 5 Years + • Operations • $75,803 PA - $121,284 PA

Job Summary

Job Description

Axon seeks a Federal Program Manager to drive mission success for public safety customers. Responsibilities include de-risking program scope, schedule, and cost; delighting customers through collaboration with sales, customer success, and R&D teams; delivering software, sensors, and services; achieving exceptional CPARS ratings; and driving continuous improvement. The ideal candidate will possess strong federal program management experience, expertise in federal contracting, excellent communication skills, and a willingness to travel extensively. The role involves working with executive stakeholders and customers to ensure program success and growth.
Must have:
  • 5+ years managing federal programs
  • Expertise in federal contracting
  • Strong customer-facing experience
  • Excellent communication skills
  • Willingness to travel 50%+
Perks:
  • Competitive salary and 401K
  • Discretionary paid time off
  • Robust parental leave policy
  • Award-winning work environment

Job Details

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact
Axon’s federal market team seeks a customer obsessed program manager who consistently over delivers. Our federal public safety customers have challenging missions, and they need a motivated, intense, and talented individual who can ensure their programs are running effectively. 

What You’ll Do
Location: Remote, Scottsdale, AZ or Washington DC Area preferred
Reports to: Vice President, Federal Programs
Direct Reports: 0

  • You are a problem solver. Every day you will drive mission success for our customers by de-risking the scope, schedule, and cost of your program portfolio.
  • You are obsessed about delighting the customer. You will work with your Sales, Customer Success, and Deployment, and R&D partners to deliver a portfolio of software, sensors, and professional services capabilities faster and cheaper than your customer thinks is possible. “Exceptional” is your standard for your program CPARS.
  • The misses keep you up at night. You immerse yourself in your customer’s problems so that you can drive continuous improvement initiatives.
  • You know how every program decision you make impacts the business. You will work with your partner teams to grow and scale programs exponentially. You will drive the right choices on product scope, costing, scheduling, and contract structure to positively impact key company metrics such as revenue recognition and margin management.
  • You set the bar and it’s a high one. You expect the best for yourself, and you will extend these expectations to the team you will work with and the subcontractors you will manage.
  • You have a low ego, high impact attitude. You are excited by being an individual contributor because it gives you an opportunity to create something no one else has done before. All other duties as assigned are an opportunity, not a burden.

What You Bring

  • 5+ years managing federal programs – Direct experience in federal program management is essential.
  • Brings clarity to complex program challenges – The ability to navigate open ended problems in unstructured environments is key.
  • Expertise in federal contracting – Understanding and complying with federal RFx requirements and terms & conditions is crucial.
  • Strong documentation and process management skills – Program managers must track progress, manage risk, and ensure compliance.
  • Clear and direct communicator with executives and customers – Effective communication with stakeholders at all levels is vital.
  • Strong customer-facing experience – Managing relationships and ensuring customer success is a core function.
  • Willingness to travel 50%+ – Frequent travel is necessary to support federal programs and stakeholders.

Benefits that Benefit You

  • Competitive salary and 401K with employer match
  • Discretionary paid time off
  • Robust parental leave policy
  • An award-winning office/working environment
  • Ride along with real police officers in real life situations, see them use technology, get inspired
  • And more...

Benefits listed herein may vary depending on the nature of your employment and the location where you work

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 75,803 in the lowest geographic market and USD 121,284 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

 

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

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