Global IT Support Specialist
About the job
Summary
- Excellent knowledge of Windows 11
- 2-3 years Windows client environment experience
- Understanding of Computer Hardware & Maintenance
- Knowledge of TCP/IP, Network elements
- Contribution to Documentation/KB
- MacOS knowledge and JAMF management
- Cloud solutions experience (Office365, Azure)
- Hybrid work
- Work-life balance
- Fun company events
Company Description
About Playtech
Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B and B2C businesses. Both divisions leverage Playtech’s proprietary technology to deliver innovative products and services to ensure a safe, engaging and entertaining betting and gaming experience.
Playtech is the gambling industry's leading technology company delivering business intelligence-driven gambling software, services, content, and platform technology across the industry's most popular product verticals, including, casino, live casino, sports betting, bingo and poker. Read more about who we are and what we do here: www.playtech.com & www.playtechpeople.com
Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech’s overall commitment to responsible business practices.
Ready to level up your career?
Playtech‘s IT unit is looking for a self-motivated Global IT Support Specialist with ability to prioritize tasks, learn and adopt new technologies.
Job Description
Your influential mission. You will...
- Be part of a global IT team and participate in company-wide projects.
- Provide Tier 1-2 support for end users at local and remote sites.
- Work with the service desk ticketing system.
- Track and keep the IT assets inventory up-to-date.
- Be responsible for the installation, administration, maintenance, and troubleshooting of Windows/Mac and mobile devices.
- Troubleshoot network issues.
- Contribute to the corporate IT wiki portal.
Qualifications
Components for success. You...
- Have excellent knowledge of Windows 11 and– at least 2-3 years’ experience
- Understand Windows based client environments (Active Directory, GPO's, SCCM/ MDT installations, Windows update, etc.)
- Know in practice what is Computer Hardware and Maintenance
- Understand TCP/IP, Network elements and services, Wireless and VPN environments
- Contribute to Documentation, KB, manuals, monitoring
You'll get extra points for...
- Knowledge of MacOS operating systems and JAMF management
- Knowledge and experience in cloud solutions (Office365, Azure)
Thrive in a culture that values...
- Professional challenges
- Initiative-taking and confident approach at the workplace
- Active lifestyle and mental well-being
- Work-life balance, flexibility and hybrid work
- Fun and engaging company events
Additional Information
IT TEAM:
Are you ready to collaborate with talented professionals from New York to Manila? Our dynamic team spans the globe, working together across Infra, Networking, Security, and HR.
Challenge Yourself: Continuously test and expand your skills in a supportive environment.
Grow Your Knowledge: Immerse yourself in the workings of a global enterprise.
Make an Impact: Your contributions are valued and essential to our success.
Be a part of something bigger. You matter here!
Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.
About The Company
Founded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over 7300 employees in 19 countries
Playtech is the gambling industry’s leading software and services supplier and partners with many of the world’s leading regulated online, retail and mobile operators, land-based casino groups, government sponsored entities such as lotteries, and new entrants opening operations in newly-regulated markets. Its business intelligence-driven gambling software offering includes casino, live casino, bingo, poker and sports betting.
We are the pioneers of Omni-channel gambling which, through Playtech ONE, offers operators and their customers, a seamless, anytime, anywhere experience across any product, any channel (online, mobile, retail) and any device using a single account and single wallet. It provides marketing expertise, sophisticated CRM solutions and other services for operators seeking a full turnkey solution.
The company has won numerous awards including the prestigious Gaming Intelligence Game of the Year award 2018 for its Age of the Gods games that includes slots, table games and live casino.
Alongside our own cutting-edge gaming studios and content we license some of the world's most popular brands from Hollywood studios including Warner Bros. Consumer Products on behalf of DC Entertainment, Paramount, Fox, NBC Universal, MGM and many more.
Playtech Financials operates both on a B2C and B2B basis. Our B2C focused offering is an established and growing online CFDs broker, operating the brand markets.com. Our B2B offering includes the division's proprietary trading platform, CRM and back-office systems, as well as its liquidity technology platform which provides retail brokers with multi-asset execution, prime brokerage services, liquidity and complementary risk management tools.
If you are an ambitious, creative thinker and would like to work for us we want to hear from you!
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