Inside Sales Representative (Hybrid)

NOTE: This is a hybrid position requiring 2-days a week in office.

Purpose

This position is a telephonic inbound/outbound sales role that is responsible for generating revenue and/or profit margin in small to large-sized accounts. Limited field activity may occur, but only on an infrequent basis. Responsible for learning sales techniques and reporting daily or weekly activity to Inside Sales Team Leader. May also participate on key account sales teams and provide ongoing service and support in named accounts.

Duties and responsibilities

• Generate qualified leads, via telemarketing and email, and effectively transition to the sales team

  • Follow up on marketing qualified leads and conduct research to set meetings for the sales team

  • Participate in calling campaigns to target account/prospects from pre-defined lists

  • Identify key buying influencers within accounts to determine budget and timeline

  • Build and cultivate relationships by initiating communications and conducting follow-up communications to move leads through the sales funnel

  • Develop and maintain detailed client records using CRM software, Salesforce.com

  • Set customer appointments for sales reps via Outlook

• Present and demonstrate product in an effective manner via webcast

• Provide regular communication and updates on relevant deals with manager and members of the sales team

• Support sales efforts at trade shows and other meetings

• Navigate and communicate throughout a hospital organization from department level contacts to C level leadership

• Maintain a working knowledge of the products through release training and engagement in showcases as needed

• Meet target Key Performance Indicators (KPI’s) for calls and emails

• Support company objectives and achieve goals successfully

• Provide feedback to management on market and product issues

• Participate in quarterly and annual sales meetings

• Attend and successfully complete regularly scheduled training sessions

• Maintain awareness of P1S quality statement, follow P1S quality manual and comply with all required procedures within the quality system.

• Maintain awareness of and comply with all policies and procedures necessary to market a safe and effective regulated medical device

Job Qualifications

Education: Bachelor’s degree or equivalent job experience

Experience:  1+ years prior telemarketing, customer service, or sales experience. We will also consider candidates without sales experience with high academic and prior work achievements.

Desired Attributes

• Professional and courteous phone presence

• Ability to work independently and be self-motivated

• Must be comfortable in a fast-paced environment – flexibility is a must.

• Must have strong computer skills

Travel requirements

Less than 5% occasional field travel to attend team meetings or trainings.

#LI-Hybrid

Compensation:

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.