Manager, Ad Operations
About the job
Summary
The Manager, Ad Operations at Super.com will manage and optimize client performance on the platform. Responsibilities include setting up new clients, managing creatives and campaign structures, ensuring proper tracking of key metrics (clicks, installs, impressions, post-install events), analyzing campaign performance, proposing optimizations, reporting on performance trends, highlighting upsell opportunities, supporting customer success managers with data, and collaborating with data and finance teams. This role is crucial for user acquisition and requires experience with campaign management platforms and performance marketing.
Must have:
- 3+ years ad operations experience
- Campaign performance optimization
- Advanced analytics skills (Looker, Amplitude, Excel)
- Collaboration with customer-facing teams
- Strong organizational and time management skills
Good to have:
- Mobile gaming or ad-tech market experience
- Experience with Singular, Adjust, Appsflyer, Everflow, Impact
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About Super.com
We started Super.com to help maximize lives–both the lives of our customers and the lives of our employees– so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized.
We are more than a fast-paced, high-growth tech company; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs that fuel who we are.
About the Team
The Ad Operations team at Super.com is dedicated to optimizing advertising strategies to drive user acquisition and engagement. We collaborate closely with marketing, product, and data teams to ensure seamless execution of ad campaigns that align with our business objectives. We predominantly work with incent based ads and our exploring new and additional advertising opportunities.
About the Role
As the Manager, Ad Operations, you will play a pivotal role in managing and optimizing client performance on the Super.com platform. Your responsibilities will include implementing campaigns, conducting analytics, managing campaigns, and optimizing client performance to meet and exceed expectations. This role is integral to delivering on our promise of being a core user acquisition partner.
Key Challenges
- Set up new clients in the campaign management platform.
- Manage creatives and campaign structures for various advertising initiatives.
- Create, edit, activate, and deactivate individual campaigns as needed.
- Ensure proper tracking of clicks, installs, impressions, and post-install events.
- Analyze campaign performance and conduct KPI reviews.
- Propose and implement optimizations for underperforming campaigns.
- Report on performance trends across clients.
- Highlight upsell opportunities for high-performing campaigns to the customer success team.
- Support customer success managers with data and insights for quarterly business reviews.
- Support finance and accounting teams with accounts receivable.
- Collaborate with the data team to optimize dashboards and data enablement.
About You
- 3+ years of experience in ad operations.
- Proven track record of optimizing campaign performance.
- Excellent analytical skills and advanced proficiency in Looker, Amplitude, Excel.
- Strong orientation towards performance and a passion for meeting goals.
- Demonstrated collaboration with customer success, account executives, or other customer-facing teams.
- Strong organizational and time management skills.
- Self-sufficient high performer who enjoys driving team success.
- Experience in the mobile gaming or ad-tech market is a significant plus.
- Experience with Singular, Adjust, Appsflyer, Everflow, Impact
We Believe in Equal Opportunity
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify our Talent Acquisition Partner.
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