Member of Technical Staff, Site Reliability Engineer

3 Months ago • 8 Years + • Devops

Job Summary

Job Description

The Member of Technical Staff (MTS) SRE will work closely with technology, product, and development teams to improve the SaaS service. This role offers autonomy and responsibility in defining and implementing Flexera's SaaS offering. The job involves supporting initiatives to improve service reliability, driving reliability practices, providing improvements to observability and predictability, and participating in an on-call rotation for 24x7 service availability. The team uses technologies such as Kubernetes, Microsoft Azure, Terraform, GitHub, Sumologic, Helm, Backstage, ArgoCD, and NATS.
Must have:
  • 8+ years of experience managing production environments as SRE or DevOps.
  • 5+ years of Kubernetes experience with microservices in Azure on AKS.
  • 5+ years of experience with infrastructure as code and automation for Kubernetes.
  • Proficient in Golang fundamentals.
  • Experience with SLOs, metrics, and incident management in a cloud environment.

Job Details

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud.

We’re transforming the software industry.  We’re Flexera.  With more than 50,000 customers across the world, were achieving that goal. But we know we can’t do any of that without our team Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans?  Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.com

Flexera is on a journey to transform its market-leading offering to cloud-native microservices delivered as Software as a service.  

This role will suit an experienced SRE who can support our drive to continuously improve our SaaS service. The MTS (Member of Technical Staff) SRE will work very tightly with the technology, product, and development teams to help define our path forward. It means, a lot of freedom and autonomy but also comes with a lot of responsibility. It also means you’re willing to share what you’ve learned by presenting new ideas to the team and the wider engineering organization.

This is a unique opportunity to work with the leading cloud technologies and methodologies as well as being a key player in the definition and implementation of Flexera’s SaaS offering. 

What We Do

We provide our developers with a stable and reliable platform as a product. Our aim is to abstract the complexities of Kubernetes away so that teams can easily create and deploy services into production by just specify the configuration and resources that are required for the application to run. We believe that GitOps is the best way to realize this vision, using tools such as ArgoCD, Terraform, Helm, Kustomize, and Backstage. We are not afraid to evaluate new technologies if it can further improve the developer experience; current technologies we are assessing are Cue, Pulumi, and Crossplane.  

We also provide our development team with a monitoring stack so that they can effectively monitor metrics and logs from their applications in production. We believe in “You build it, you run it”.

 
Our Challenge For you 

  • Support our initiatives aimed at improving the reliability of our services by providing guidance, engineering solutions and improving our processes. 
  • Drive reliability practices across our engineering organization. 
  • Provide improvements and best practices targeting observability and predictability. 
  • Experiment, learn new things and help grow those around you. 
  • Work in short iterations in a lightweight Kanban environment shaped by the team.
  • Participation in an on-call rotation to support our 24x7 service availability. 
     

Technologies you’ll come in contact with: Microsoft Azure, Terraform, GitHub, Sumologic, Helm, Backstage, ArgoCD, Kubernetes, NATS.  

 
Your Profile & Skills 

  • 8+ years of experience managing production environments as SRE, DevOps Engineer or similar. 
  • 5+ years of hands-on Kubernetes experience with a proven track record of deploying and managing Kubernetes clusters running microservices in Azure on AKS. 
  • 5+ years of hands-on experience from previous jobs with infrastructure as code (IaC) and tools used to automate Kubernetes infrastructure in Azure. This includes experience creating Terraform modules, Helm Charts, and Kubernetes manifests from scratch.
  • Proficient in Golang fundamentals
  • Experience working with SLOs, metrics, incident management in a cloud environment.
  • Passion about reliability engineering practices and automation. 
  • Curiosity to learn, explore and collaborate with those around you.

Working hours

  • India based candidates would need to be available for 1.5 hours in the evening twice a week Monday – Thursday for meetings with US and or EU based staff.

March through October 8:30PM – 10:00PM IST

November through March 8:00PM – 9:30PM IST

  • Candidates can flex their hours to cover after-hours activities.

Flexera is proud to be an equal opportunity employer.  Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations. 

Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.

We encourage candidates requiring accommodations to please let us know by emailing careers@flexera.com.

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