Operation and Service Executive

13 Hours ago • 1-2 Years • Operations

Job Summary

Job Description

Marsh is seeking a talented individual for the role of Operation and Service Executive in Monterrey City. This hybrid position requires at least three days a week in the office. The role involves direct customer service for policyholders and handling necessary procedures for the final client. Key requirements include a completed or incomplete bachelor's degree, 1-2 years of experience in insurance (preferably with major medical expenses, life, and minor insurance), and intermediate to advanced Excel skills (pivot tables, mass data cross-referencing).
Must have:
  • Direct customer service for policyholders
  • Handle necessary client procedures
  • Bachelor's degree (completed or incomplete)
  • 1-2 years of insurance experience
  • Advanced Excel skills (pivot tables, data cross-referencing)
Good to have:
  • Experience with Major Medical Expenses Insurance
  • Experience with Life and Minor Insurance
  • Customer service skills
  • Patience
  • Attention to detail
  • Organization
Perks:
  • Building relationships with prestigious clients
  • Major medical expenses coverage
  • Life insurance
  • Grocery vouchers
  • Savings fund
  • Additional vacation days
  • Vacation bonus
  • Profit sharing
  • Performance bonuses
  • Professional development opportunities
  • Interesting work
  • Supportive leaders
  • Vibrant and inclusive culture
  • Opportunities to create new solutions
  • Impact on colleagues, clients, and communities

Job Details

Company:

Marsh

Description:

Estamos buscando un individuo talentoso para unirse a nuestro equipo de Marsh. Este puesto estará basado en la Ciudad de Monterrey y es una posición híbrida, que requiere al menos tres días a la semana

Como Ejecutivo de Operación y Servicio

Contaremos contigo para:

  • Atención directa de cara a los asegurados
  • Trámites necesarios para cliente final

Lo que necesitas tener:

  • Licenciatura terminada o trunca
  • 1 a 2 años de experiencia en seguros, de preferencia llevando temas de Seguro de Gastos Médicos Mayores, Seguro de Vida y Menores.
  • Habilidades intermedio - Avanzado en Excel (tablas dinámicas y cruce masivo de datos)

Lo que te hace destacar:

Atención a cliente, paciente, atención al detalle, Organizada

Por qué unirte a nuestro equipo:

  • Los beneficios incluyen la construcción de relaciones con clientes prestigiosos, cobertura de gastos médicos mayores, seguro de vida, vales de despensa, fondo de ahorro, días adicionales de vacaciones, prima vacacional, reparto de utilidades, bonos de desempeño, entre otros.
  • Te ayudamos a ser lo mejor de ti a través de oportunidades de desarrollo profesional, trabajo interesante y líderes de apoyo.
  • Fomentamos una cultura vibrante e inclusiva donde puedes trabajar con colegas talentosos para crear nuevas soluciones y tener un impacto en colegas, clientes y comunidades.
  • Nuestra escala nos permite ofrecer una variedad de oportunidades profesionales, así como beneficios y recompensas para mejorar tu bienestar.

Marsh es el principal agente de seguros y asesor de riesgos del mundo. Con más de 45,000 colegas que operan en más de 130 países, Marsh presta servicios a clientes comerciales e individuales con soluciones de riesgo y servicios de asesoría basados en datos. Marsh es un negocio de Marsh McLennan (NYSE: MMC), la compañía de servicios profesionales líder a nivel mundial en las áreas de riesgo, estrategia y personal. Con ingreso anual de $23,000 millones de dólares, Marsh McLennan ayuda a los clientes a navegar por un entorno cada vez más dinámico y complejo a través de cuatro negocios líderes del mercado: Marsh, Guy Carpenter, Mercer y Oliver Wyman. Para obtener más información, visite marshmclennan.com, síganos en LinkedIn y X.

Marsh McLennan se compromete a crear un entorno de trabajo diverso, inclusivo y flexible. Nuestro objetivo es atraer y retener a las mejores personas y adoptar la diversidad de edad, antecedentes, discapacidad, origen étnico, deberes familiares, orientación o expresión de género, estado civil, nacionalidad, estado parental, estado personal o social, afiliación política, raza, religión y creencias, sexo o género, orientación o expresión sexual, color de piel o cualquier otra característica protegida por la ley aplicable.

Marsh McLennan está comprometida con el trabajo híbrido, que incluye la flexibilidad de trabajar de forma remota y la colaboración, las conexiones y los beneficios del desarrollo profesional de trabajar juntos en la oficina. Se espera que todos los colegas de Marsh McLennan estén en su oficina local o trabajando en el sitio con clientes por lo menos tres días a la semana. Los equipos que trabajan desde la oficina identificarán al menos un día de asistencia presencial a la semana en el que todo su equipo estará reunido en persona.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world's top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Similar Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Similar Skill Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Jobs in Monterrey, Nuevo Leon, Mexico

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Operations Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advancedrisk,reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients.

Monterrey, Nuevo Leon, Mexico (Hybrid)

Sydney, New South Wales, Australia (Hybrid)

Charlotte, North Carolina, United States (Hybrid)

Mumbai, Maharashtra, India (Hybrid)

Lisbon, Lisbon, Portugal (Hybrid)

Dallas, Texas, United States (Remote)

Irvine, California, United States (On-Site)

Birmingham, England, United Kingdom (Hybrid)

View All Jobs

Get notified when new jobs are added by Marsh McLennan

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug