People Operations Coordinator
Job Summary
Job Description
Fliff seeks a People Operations Coordinator to support its HR team. Responsibilities include serving as the primary contact for candidates and employees, managing communications, responding to employee inquiries, scheduling interviews, managing onboarding, maintaining employee records, providing administrative support, and collaborating on HR projects and initiatives. The ideal candidate will have 2+ years of People Operations experience, including recruiting coordination and HR administration, be detail-oriented, possess strong communication skills, and demonstrate a passion for process improvement. This role is crucial in enhancing people processes, particularly employee onboarding, administrative tasks, and employee engagement.
Must have:
- 2+ years People Ops experience
- HR & recruiting administration
- ATS platform familiarity (Lever a plus)
- Excellent communication skills
- Detail-oriented & organized
- Onboarding process management
- Employee record maintenance
Good to have:
- Experience with Gusto
- Passion for process improvement
5 skills required
Job Details
Fliff unpacks sports gaming into social, free-to-play games for all types of sports fans. We've built a social sports gaming experience that allows users to compete for leaderboard positioning, to achieve badges and build their status within the game.
We are pioneering play-for-fun sports gaming, with our flagship social sportsbook experience that includes sweepstakes promotions and loyalty rewards. We provide sports fans with fun, engaging, and free-to-play alternatives to real money gaming.
About the Role:
We are seeking a passionate new teammate to join our People team as a People Operations Coordinator. This individual will report to the HR manager and help build a people-centric culture. The ideal candidate will be enthusiastic about providing HR customer service and eager to work in a fast-paced, dynamic startup.
The People Operations Coordinator will be crucial in enhancing our people processes, particularly in employee onboarding, administrative tasks, and employee engagement. Our ideal candidate is eager to learn about the People/HR field, highly proactive, organized, detail-oriented, adaptable, coachable, and a strong team player.
Responsibilities
- Serve as the primary point of contact for candidates and employees, managing communications and providing timely updates.
- Respond to employee questions, offering policy guidance or directing them to the appropriate team as needed.
- Schedule interviews, coordinate with hiring teams, and maintain accurate recruitment data in Lever.
- Manage the onboarding process to ensure a seamless experience for new hires.
- Maintain accurate employee records, process changes, and update personnel files.
- Provide comprehensive administrative support across the employee lifecycle and assist with various people-related projects.
- Collaborate with HR and management on compliance, administration, people programs, projects, and engagement initiatives.
Requirements
- 2+ years of People Operations experience, with exposure to recruiting coordination.
- Administration experience in HR and recruitment. Familiarity with HR systems and ATS platforms (Gusto and Lever a plus).
- Detail-oriented with impeccable follow-through and organizational skills.
- Strong judgment and ability to handle confidential information.
- Excellent interpersonal and communication skills, both written and verbal.
- Passion for process improvement and finding ways to streamline workflows.
- “Can-do” attitude and ability to collaborate with others
- Customer service-oriented, quick, and accurate responses to employee questions and needs.
- Being a trusted and professional ambassador for the HR team
We are a multinational company with our headquarters based in Philadelphia, and offices in New York, Austin, and Sofia, Bulgaria. Wherever we are in the world, we pride ourselves on being a close-knit, focused team that is welcoming and friendly, and the work that we do is always interesting and rewarding. Wherever we are in the world, we pride ourselves on being a close-knit, focused team that is:
Welcoming and Friendly
We want to reflect the diversity of the cities we serve. By creating an inclusive culture where everyone can thrive, we’ll make Fliff better for employees and customers alike.
Lively and Creative
We respect and value each other’s ideas, experience and expertise. There is no such thing as a bad idea; only ideas that are executed and ideas that are discarded after consideration.
Stimulating and Rewarding
We know bright minds love a challenge, and we understand your desire to see your hard work pay off. We’ll make sure your daily tasks align with your career ambitions as we grow together.
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