Pre-Sales Engineer
Job Summary
Job Description
Forescout Technologies, Inc., a global cybersecurity leader, is seeking a strategic and business-focused Presales System Engineer for its West Region. The role involves participating in customer meetings to understand business needs and identify opportunities to enhance Forescout solutions. Responsibilities include traveling locally within Northern California and the Pacific Northwest, representing Forescout at conferences, engaging with partners, and visiting customers. The engineer will maintain expertise in the Forescout platform, deliver technical presentations and solution demos, and develop Proof-of-Concept (POC) test configurations. This includes implementing POCs within customer environments, managing time, responding to adjustments, and resolving issues. The role also involves cross-functional work with product and customer success teams, and requires a motivated individual eager to work with networking technologies, enjoy hands-on testing, and customer interaction. Collaboration with distributed teams and a focus on customer engagement are key.
Must have:
- Participate in customer meetings to understand needs
- Travel locally within Northern California and Pacific Northwest
- Maintain expertise in Forescout platform
- Provide technical presentations and demos
- Develop and implement POCs
- Work cross-functionally with product/customer success
- Motivated by networking technologies and customer interaction
- Work with distributed teams
- Bachelor’s degree or equivalent industry experience
- Excellent hands-on lab work
- Excellent presentation and writing skills
- Customer awareness skills
- Ambitious learner and builder
- Strong customer focus
- Experience taking requirements and incorporating best practices
- Excellent written and verbal communication skills
Good to have:
- 8+ years of experience
- Ability to travel
- Experience working collaboratively with distributed teams
- Thrives in a high-paced, changing work environment
- Flexible and desire to take on additional responsibilities
- Multi-task while maintaining attention to detail and deadlines
- Experience working with large accounts
Perks:
- Competitive compensation and benefits
- 80% of employee and dependents’ health care premiums covered
- 100% company paid employee life and disability insurance premiums
- 401K match
- Generous PTO policy (U.S. only)
- Option to purchase voluntary life, accident and critical illness insurance
- Employee assistance program
- Maternity and parental bonding leave with supplemental pay
- Collaborative and innovative environment
- Make an impact on worldwide security
- Work on hot technology
- Leadership supports professional growth and development
4 skills required
Job Details
We envision a world where every cyber asset is seen, secure, and compliant.
Forescout Technologies, Inc., a global cybersecurity leader, continuously identifies, protects, and helps ensure the compliance of all managed and unmanaged cyber assets – IT, IoT, IoMT, and OT. For more than 20 years, Fortune 100 organizations and government agencies have trusted Forescout to provide vendor-agnostic, automated cybersecurity at scale.
What You Will Do
Forescout has an excellent opportunity for a strategic and business-focused Presales System Engineer to join our high-energy, multi-cultural, world-changing team. As the Presales System Engineer, you will:
- Participate in customer meetings and discussions to understand their business needs and identify opportunities to enhance Forescout solutions.
- Travel locally within the Northern California and Pacific Northwest territory to represent Forescout at conferences, engage with partners, and visit customers on-site
- Maintain expertise in all areas of the Forescout platform through technical training
- Clearly articulate the benefits of the Forescout Platform and its many use cases and provide technical presentations and solution demos to prospective customers
- Develop Proof-of-Concept (POC) test configurations based upon requirements agreed upon with the prospect and prove out the solution within the customer environment.
- Implement the designed POC with the customer by managing time, responding to configuration adjustments, and resolving any issues or questions that may arise during the testing period.
- Work cross functionally with product and customer success organizations to ensure your customers’ voice is heard
- Be motivated and eager to work with networking technologies. Enjoy hands-on testing and customer interaction
- Work with distributed teams in a collaborative and productive manner
- Have fun working with some of Forescout’s largest customers
What You Will Bring
We encourage you to apply if you meet most but not all the desired skills and experience listed in this job posting. We value competencies, aptitude, and a great attitude as supplement to experience.
- Bachelor’s degree or equivalent industry experience with 8+ years of experience
- Excellent hands-on lab work, excellent presentation and writing skills, ability to travel, and customer awareness skills
- Experience working collaboratively with distributed teams
- Ambitious learner and builder with strong customer focus and with quality
- Motivated to work with networking technologies, enjoy hands-on testing, and customer interaction
- Experience in taking requirements and incorporating best practices to provide the optimum user experience
- Thrives in a high-paced, changing work environment
- Flexible and desire to take on additional responsibilities
- Multi-task while maintaining attention to detail and deadlines
- Excellent written and verbal communication skills
- Experience working with large accounts
What Forescout Offers You
- Competitive compensation and benefits–we cover 80% of employee and dependents’ health care premiums, 100% company paid employee life and disability insurance premiums, 401K match, generous FTO policy (U.S. only), option to purchase voluntary life, accident and critical illness insurance, employee assistance program, maternity and parental bonding leave with supplemental pay and much more
- Collaborative and innovative environment –make an impact on worldwide security while working on the hottest technology
- Leadership that supports and encourages professional growth and development
- Want a glimpse of Life @ Forescout? Check us out on Facebook and Instagram
- Learn more @ www.forescout.com
Our Mission - Continuously identify, protect, and ensure the compliance of all cyber assets across the modern organization.
Our Cultural Values
- One Team – We all work together, and we all win together.
- Cyber Obsessed – We are curious about technology, and we are innovative and passionate about solving big programs.
- Customer Driven – We listen, we learn, and we make it right.
- Relentless – We're smart, determined, and find a way. We figure stuff out.
- Collaborative, without Ego – No one succeeds alone. We strive to be the humble person that people want to work with.
Thank you for taking the time to learn more about us.
If this opportunity intrigues you, we would love for you to apply!
NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Forescout does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Forescout employee or hiring manager in any form without a signed Employment Placement Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired because of the referral or through other means.
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