Product Manager

1 Month ago • 3 Years + • Product Management

Job Summary

Job Description

NICE is looking for a Product Manager to join their Public Safety and Justice portfolio. The role involves driving innovation and disruption in the 911 emergency communications market by building and launching new cloud solutions with advanced automation and analytical capabilities. The Product Manager will be responsible for product strategy, gathering requirements, defining the product vision, and working closely with engineering, sales, marketing, and support teams to meet revenue and customer satisfaction goals. This includes managing the full product lifecycle, from ideation to market launch and ongoing management, with a focus on delivering digital transformation for customers and saving lives.
Must have:
  • Bachelor's Degree
  • 3+ years product management/marketing experience in Emergency Communication Center and Public Safety
  • Experience launching new products
  • SaaS product management experience in agile environment
  • Excellent communication and negotiation skills
  • Ability to adapt and demonstrate a "can do" approach
  • Strong understanding of the DevOps cycle
  • Ability to learn fast and self-educate
Good to have:
  • Full lifecycle management experience
  • Ability to interact with technical resources and understand technical information
  • Understanding of business process and project costs
Perks:
  • NICE-FLEX hybrid model (2 days office, 3 days remote)
  • Work in a fast-paced, collaborative, and creative environment
  • Opportunity for learning and growth
  • Endless internal career opportunities

Job Details

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

 NICE is seeking a Product Manager to join our Public Safety and Justice portfolio family. Our solutions include on-premise and cloud platforms that enable NICE to be the default global provider of evidence capture and management from initial incident through to the justice system. 

Our market is currently transitioning from on-premise technologies to Cloud, and NICE is leading the way in providing clear solution, technology and thought leadership.

A major responsibility is to bring technology disruption to our 911 emergency communications market through building and introducing new cloud solutions which deliver significant customer value through advanced automation and analytical capabilities. This is an integral part of our overall full Cloud solution vision for Public Safety and Justice which span the whole of the Incident, Policing and Justice lifecycle.

The successful applicant will be motivated to help save lives and promote fair justice by joining NICE to deliver digital transformation for our customers.

The Product Manager will be instrumental in product and strategy alignment including execution of the strategy throughout the Product Lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing, and support to ensure revenue and customer satisfaction goals are met. 

 

How will you make an impact?   

  • Drive innovation and disruption in the NICE Public Safety & Justice market.
  • Develop the product strategy and vision in alignment with the overall NICE, division and line of business strategy and market analysis.
  • Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
  • Responsible for product strategy, evolution planning, and detailed product roadmaps focused on Cloud delivered Evidencentral and well-established Public Safety on-premise Inform solution.
  • Act as a product evangelist to build awareness and understanding
  • Represent the company by contacting customers to solicit feedback on company products and services – some travel is required
  • Gather, map and prioritize market challenges, features, and product requirements from all stakeholders (e.g., customers, partners, R&D, sales, services, competition, analysts, regulations), balancing short-term commitments, customer needs and long-term roadmap.
  • Collaborate with marketing, presales, sales, partners and customers to drive business, maintain product knowledge, and ensure clear communication.
  • Maintain a collaborative approach across the Public Safety and Justice portfolio.
  • Work closely with development teams to ensure on time deliveries of product releases.
  • Manage partner activities for OEM products including build/buy assessment, pricing, technical integration specifics, ongoing roadmap planning.
  • Responsible for 911 Portfolio Pricing Strategy

 

Have you got what it takes?

  • Bachelor’s Degree required. 
  • 3+ years of product management/marketing experience in the related Emergency Communication Center and Public Safety market spaces.
  • Experience with successfully introducing new products to market and well as full lifecycle management.
  • SaaS product management experience in an agile development environment.
  • Excellent oral and written communication skills.
  • Excellent negotiation skills to resolve internal and external competing priorities.
  • Communicate effectively at all levels, from executive management to individual contributor.
  • Ability to adapt with resiliency and demonstrate a “can do” approach.
  • Ability to read and understand technical information well enough to convey in original written communications to multiple audiences, including Engineering. 
  • Ability to personally interact with technical resources and listen carefully, taking time to understand the points being made, and asking questions where appropriate. 
  • Strong understanding of the DevOps cycle and tools used. 
  • Acumen to learn fast with the ability to self-educate on relevant technologies.
  • Understanding of business process and project costs pertaining to licensing and 3rd party product maintenance

 

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

 

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

 

Requisition ID: 7886
Reporting into:
Director, Product Management
Role Type: Individual Contributor

Similar Jobs

fortis games - Lead Marketing Analyst

fortis games

Canada (On-Site)
9 Months ago
P99 soft - Sr Network Engineer

P99 soft

Bengaluru, Karnataka, India (On-Site)
3 Months ago
WongDoody - PRODUCT SERVICE DESIGNER, TAIWAN

WongDoody

Taipei City, Taiwan (On-Site)
8 Months ago
nord current - 3D Artist

nord current

Vilnius, Vilnius County, Lithuania (On-Site)
1 Month ago
Marsh McLennan - Senior Health & Benefits Consultant

Marsh McLennan

London, England, United Kingdom (Hybrid)
1 Month ago
Triple dot studios - Associate Product Manager

Triple dot studios

Melbourne, Victoria, Australia (Hybrid)
3 Weeks ago
Thales - Product Safety Engineer

Thales

Crawley, England, United Kingdom (Hybrid)
2 Months ago
Epic Games - Product Manager (BR & Reload)

Epic Games

Cary, North Carolina, United States (On-Site)
6 Months ago
Sword Health - Senior AI Product Manager

Sword Health

Porto, Porto District, Portugal (Hybrid)
6 Months ago
Evoplay games - Product Manager (iGaming)

Evoplay games

(Remote)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Capgemini - Senior DevOps Architect

Capgemini

Pune, Maharashtra, India (On-Site)
2 Weeks ago
Gusto - Sales Account Executive, Symmetry

Gusto

Scottsdale, Arizona, United States (Remote)
1 Week ago
Shield AI - Administrative Assistant - R3619

Shield AI

Taipei City, Taiwan (Hybrid)
1 Week ago
Ubisoft - Lead User Acquisition & Monetization Manager

Ubisoft

Saint-Mandé, Île-de-France, France (Hybrid)
5 Months ago
Shipt - Senior FP&A Manager

Shipt

Birmingham, Alabama, United States (Hybrid)
3 Weeks ago
sphere entertainment - Benefits Specialist

sphere entertainment

Las Vegas, Nevada, United States (On-Site)
1 Month ago
Riot Games - VFX Artist II - VALORANT, Premium Content

Riot Games

United States (On-Site)
5 Months ago
Flow - Building General Manager

Flow

Riyadh, Riyadh Province, Saudi Arabia (On-Site)
2 Months ago
zoox - Manager, Embedded Pose and Sensors

zoox

Foster City, California, United States (Hybrid)
1 Month ago
Tesla - Automotive Technician

Tesla

Dortmund, North Rhine-Westphalia, Germany (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

Jobs in United States

Riot Games - Sound Designer II

Riot Games

Los Angeles, California, United States (On-Site)
3 Months ago
Perplexity - AI Machine Learning Engineer - Personalization

Perplexity

New York, New York, United States (On-Site)
2 Weeks ago
Reddit - Staff Machine Learning Engineer, ML Understanding

Reddit

United States (Remote)
1 Month ago
Advanced Systems Group, LLC - Audio & Visual Technician

Advanced Systems Group, LLC

Chicago, Illinois, United States (On-Site)
1 Month ago
SimpliSafe - Workforce (WF) Strategy Analyst

SimpliSafe

Richmond, Virginia, United States (Hybrid)
2 Months ago
rivos - Silicon DFT

rivos

Santa Clara, California, United States (Hybrid)
3 Years ago
Autodesk - Manager, Consulting Services

Autodesk

Colorado, United States (Remote)
2 Weeks ago
bytedance - Multimodal AI Algorithm Expert-EMG / Interaction Perception

bytedance

San Jose, California, United States (On-Site)
2 Months ago
Zinnia - Business, Solutions Architect

Zinnia

Bridgewater, New Jersey, United States (Hybrid)
2 Months ago
frames store - FREELANCE: CG - LOS ANGELES

frames store

Los Angeles, California, United States (On-Site)
1 Year ago

Get notifed when new similar jobs are uploaded

Product Management Jobs

Sully.ai - Senior Product Manager (Contract)

Sully.ai

United States (Remote)
1 Week ago
Arketa - Senior Technical Product Manager

Arketa

United States (Remote)
3 Weeks ago
VVater - Multimedia Production Specialist

VVater

Austin, Texas, United States (On-Site)
3 Months ago
Nordson Corporation - Senior Product Line Manager

Nordson Corporation

Clinton, South Carolina, United States (On-Site)
2 Months ago
fortis games - Principal Product Manager (AI)

fortis games

Brazil (Remote)
2 Months ago
BetterMe - Growth Product Manager (Web)

BetterMe

Kyiv, Kyiv City, Ukraine (On-Site)
2 Months ago
Qualcomm - Senior Engineer - Linux Product Integration Engineer

Qualcomm

Hyderabad, Telangana, India (On-Site)
2 Months ago
Fluxon - Senior Product Manager

Fluxon

United States (Remote)
1 Month ago
Gamomat - Product Manager – Games

Gamomat

Berlin, Berlin, Germany (Remote)
1 Month ago
Sesame - Product Engineer

Sesame

San Francisco, California, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

Sandy, Utah, United States (Hybrid)

Pune, Maharashtra, India (Hybrid)

Hoboken, New Jersey, United States (Hybrid)

Pune, Maharashtra, India (Hybrid)

Pune, Maharashtra, India (Hybrid)

Pune, Maharashtra, India (Hybrid)

Pune, Maharashtra, India (Hybrid)

Ra'anana, Center District, Israel (Hybrid)

Pune, Maharashtra, India (Hybrid)

View All Jobs

Get notified when new jobs are added by Nice