Product Specialist, Large Customer Sales, gReach Program for People with Disabilities
Job Summary
Job Description
- Bachelor's degree or equivalent experience
- Fluency in English and Mandarin
- Experience in relevant industry (tech, advertising, etc.)
- Client communication and relationship building
- Data analysis and problem-solving skills
- Experience managing multiple priorities
- Cross-functional team collaboration
- Understanding of Google's product offerings
- Experience with large clients/agencies
- 12-month paid upskilling program
- On-the-job training
- Exposure to career opportunities at Google
- Work on business-critical projects
4 skills required
Job Details
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- Experience in technology, advertising, ecommerce, app, business, or a relevant industry.
- Ability to communicate in English and Mandarin fluently to collaborate with colleagues and complete tasks and projects.
Preferred qualifications:
- Experience managing multiple engaging priorities.
- Experience collaborating with cross-functional teams located around the globe in different timezones.
- Experience collaborating and communicating with clients at different levels.
- Understanding of data analysis and problem-solving skills.
- Excellent communication skills, with the ability to influence others.
About the job
The gReach Program is a 12 months paid upskilling program for students and industry professionals with disabilities and vocation that support applicants with a certificate issued by the government. Participants will receive on-the-job-training and work on a range of projects. gReach Associates will be placed in teams across the business such as Device and Services, Software, Advertising Sales, User Support, Market HR, and Google Cloud.
Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.
Responsibilities
- Drive product adoption by influencing and equipping customers, sales teams, and sales leaders with cross-functional team members. Co-define and execute product adoption goals with Sales teams/partners.
- Manage the translation of the product business plan into quarterly actions like named account list, scalable initiatives, training, etc. Consult with clients and Sales teams to identify needs and develop initiatives to drive product adoption metrics.
- Identify gaps in products and build business cases based on advertiser needs. Synthesize multiple viewpoints and communicate the customer perspective for the product features and solutions necessary to drive long-term success of advertisers.
- Escalate any issues the customers face with products, processes, or tools.
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