QA Server Engineer

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

The QA Server Engineer ensures the reliability, performance, and functionality of server-side systems. Focuses on APIs, protocols and cloud-based microservices, collaborating with Frontend, Backend, DevOps and Product teams.

Key Responsibilities

• Test server-side components, including APIs, databases and microservices, across different environments.
• Develop, execute, and maintain detailed test cases and plans.
• Identify, document, and track defects, providing clear, reproducible steps for resolution.
• Monitor and analyse system logs to diagnose issues and performance.
• Execute SQL queries to validate data integrity and backend functionality in relational databases.
• Maintain detailed technical documentation in a knowledge base.

Required Skills and Qualifications

• Education
• Certification in QA testing, with strong knowledge of software QA methodologies, tools, and techniques, or equivalent experience in related field.
• Technical skills:
• 2–4 years in server-side software testing, with focus on APIs, protocols and microservices.
• Strong understanding of microservices infrastructure and testing in distributed systems.
• Proficient in API testing using third-party tools.
• Experience with testing microservices in distributed systems.
• Experience with testing user interfaces and protocols.
• Skilled in log tracking analysis and tools.
• Experience with CI/CD tools.
• Strong SQL skills for database validation.
• Soft Skills:
• Strong analytical skills for identifying edge cases and system bottlenecks.
• Effective communication and collaboration skills for cross-functional teamwork.
• Proactive in exploratory testing and risk identification.
• Research abilities to investigate complex server issues.
• Comfortable interpreting and creating technical diagrams and system flows.
• Advantage:
• Experience with automation tools to support transition to automated testing.
• Hands-on experience with AWS cloud environments

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.