Release Coordinator

Sago Mini is an award-winning publisher of preschool apps and toys worldwide. We are supported by a team of artists, designers, developers, product managers, thinkers, and doers devoted to play. With over 100 million downloads and three subscription services featuring 45+ apps, Sago Mini brings thoughtful design to life for kids and parents worldwide. Along with Toca Boca and Originator, we’re part of the Piknik family – a collection of top-rated apps for kids in one subscription.

About the Role

Sago Mini is looking for a Release Coordinator to join our digital products team. As a Release Coordinator you will manage our app release pipeline from scheduling, coordinating releases across all Piknik products to navigating platform requirements to managing our content on platforms outside the app stores. You will work with the Release Manager, product and marketing teams to manage the release calendar, submit process and assets for app store submissions. Additionally, you’ll work closely with the platform partners to ensure the latest requirements are met.

This is a hybrid role. You will be required to work in our downtown, Toronto office at least 1 day a week, and more depending on current project requirements.

Flexible working hours may occasionally be required due to the nature of release issues popping up on off-hours. This won’t happen often, but the ideal candidate would be okay with it occurring every now and then.

You’ll thrive in this role if you…

• Are a natural communicator who is great at juggling large amounts of information
• Have a strong desire to learn and grow, developing your skills while contributing to a successful, growing organization.
• Are looking for one-on-one coaching and mentorship.
• A self-starter with a strong sense of urgency and attention to detail.
• Great problem solver and strong communicator.
• Thrive in a fast-paced, agile, product development environment.
• Able to juggle various stakeholders and lead them through challenges.
• Open to working flexible hours. Not all release problems can be solved 9-5

What You’ll Be Doing:

• Work with Release Manager to plan, track and communicate the release pipeline for all Piknik products.
• Ensure apps are submitted, reviewed and approved by platform partners.
• Align with Product Managers and Product Owners on release roadmap as well as any changes that might be required by the app stores.
• Ensure all app store assets are created & uploaded - from descriptions to screenshots to trailers.
• Work with external partners to ensure requirements are met and field any requests for changes.
• Support audits for various certifications such as COPPA kidSAFE seal, and help manage privacy standards for new feature requests.
• Work with internal stakeholders including developers, Product/Project Managers, QA, design, marketing and partnerships teams.

Qualifications & Skills:

• 1 to 3 years of project management or related experience in production or release management
• Foundational understanding of the mobile app development release cycle and your attention to detail allows you manage various releases concurrently
• You know how to work in a collaborative team environment
• You have excellent communication skills and can manage expectations of internal stakeholders product/projects managers, QA, design while meeting expectations of external stakeholders
• Excellent organizational skills with the ability to manage multiple tasks and priorities at the same time.
• You are curious and are able to work independently
• Excellent verbal, written, and interpersonal communication skills.
• You know how to push back when needed and negotiate with stakeholders

Nice to Haves

• Previous experience working with mobile apps.
• Previous experience working multiple teams concurrently.
• Understanding of project management tools like Asana, Monday, JIRA, Trello, etc.

About the Process

• You’ll get an email response confirming we’ve received your application, and we’ll let you know within a few weeks if we’d like to schedule a follow-up.
• If you’re moving ahead, we’ll book a call to learn more about your experience.
• If that goes well, we’ll send you a short homework assignment to get a better feel for your skillset.

• If the assignment goes well, we’ll book an interview with you and the hiring team to dive deeper prior to making a decision.

We welcome and encourage applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

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Based in Toronto, Sago Sago Toys of Spin Master Limited a leading global children’s entertainment company that creates, designs and manufactures a diversified portfolio of innovative toys, games, products and entertainment properties. We hire humble and collaborative people who care about doing great work. Sago Mini is an equal opportunity employer. We value diversity at our company.