Sales Administrator

At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in!

WHAT IS THIS ROLE ALL ABOUT?

We’re looking for a Sales Administrator to join a fast paced, growing and vibrant Wizards of the Coast team!

Your job will be to support the Distribution and DTR Sales team across various tasks which may include preparing and sending communication, price lists and assets to customers, tracking orders, participating in meetings, and assisting the Sales department wherever possible. You should be able to take instruction, but also work unsupervised when required.

DAY TO DAY RESPONSIBILITIES FOR THIS WIZARD INCLUDE:  

• Manage the distribution of sales assets and communication both externally and Internally (to Sales/Operation teams), ensuring all customers and team members have access to the most up to date assets, information + guidelines help them make each release shine.
• Collect assets and key product details/dates from Marketing/Trade Marketing/Operations teams.
• Manage and update Sales Release Planner with key product information.
• Support EU Key Account Managers and EU Sales Channel Managers in managing the EU customers base
• Create weekly Stock level availability file and Stock availability order forms
• Support all New Releases (both Magic The Gathering and Dungeons & Dragons)
• Checking Customers Stock and Sales data files have been received and are in consistent layout weekly.
• Create Free-of-Charge and sample order forms when required
• Support Sales & Operations team with yearly Trading Terms and bi-yearly Due Diligence process.
• Responsible in weekly Sales Team meeting to update team on Sales Planner

AM I QUALIFIED? (Knowledge, Skills and Abilities)

Experience Creating and Casting these Spells:

• Working towards a degree in Business or have relevant customer care/administrative experience

• A passion for gaming and a strong understanding of/ appreciation for geek and gaming culture
• Previous knowledge / experience with Magic: The Gathering products is a plus

Knowledge, Abilities and Characteristics of the Ideal Wizard:

• Excellent verbal & written communication skills
• Strong attention to detail and organizational skills
• Ability to juggle and prioritise tasks
• A helpful, supportive and approachable personal style
• Fantastic ability to communicate to all levels of the business
• Experience with MS Office

Travel Requirements (% of time per year)         

0-5%

Time Expected to Reach Full Performance Level in Position:

• 3 months

Physical Requirements:

• Office/Home Office environment, able to work on computer or phone for long periods of time.

Our Values

• Be legendary: practice excellence, improve on our legacy, create awesomeness. 
• Build a well-rounded crew: inclusivity and diversity in both our teams and games.
• Delve into dungeons: embrace challenges with openness and creativity.
• Don’t split the party: agree or disagree but commit. Collaborate and have respect for each other.
• It takes a multiverse: we are driven by the lifelong satisfaction of our fans.

We are an Equal Opportunity / Affirmative Action Employer

The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.

Shortlisted candidates may be subjects to reference check.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.