Sales Operations Representative

Position Summary, Responsibilities and Expectations:

• Act as key contact for high-volume customers with any order processing, operational queries or general assistance and ensure that customers receive quick and quality support.
• Work closely internally with regional Sales managers and worldwide operational teams.
• Process multiple orders with key eye for detail using EDI order system and manual loading.
• Ensure orders, shipments and deliveries are executed based on delivery expectations following the company guidelines and meeting customer requirements.   
• Maintain accurate and up-to-date customer records in CRM database.
• Provide weekly reports to management and sales team.
• Possess customer-centric skills and ability to communicate effectively with people at all levels of the organization.
• Maintain professional internal and external relationships that meet Corsair’s core values.

Essential Skills and Experience:

• 2+ years of experience in Sales Administration, Order processing, Sales Operations/Support
• Good experience working with MS Office Suite; proficient in Excel (creating charts, pivot tables, vlookup, formulas)
• Experience in performing analysis on reports and chart trends
• Well-organized with the ability to multitask and close inquiries fast and efficiently across multiple accounts
• Ability to be proactive and flexible to improve processes.
• Ability to prioritize and demonstrate attention to detail and accurate order processing skills.
• Exceptional written and verbal communication
• Ability to work under pressure and to deadlines
• Amazon Vendor Central Knowledge if available