Solutions Architect

3 Months ago • 8 Years + • Devops

Job Summary

Job Description

Ema is developing advanced AI technology for enterprises, enabling employees to be more creative and productive by delegating repetitive tasks to an AI employee. Founded by former executives from Google, Coinbase, and Okta, and backed by top investors, Ema is based in Silicon Valley with an office in Bangalore. This role involves collaborating with sales leadership to understand customer requirements, deploying technical solutions, and developing a deep understanding of Ema's technology and architecture. Key responsibilities include delivering compelling product demonstrations, executing successful Proofs of Concept (PoCs), and acting as a trusted advisor to customers to achieve their business outcomes. The role also requires designing and architecting solutions that align with customer business goals and ensure seamless integration with existing systems, driving project teams towards accelerating Ema's solutions adoption.
Must have:
  • Collaborate with sales leadership on customer requirements.
  • Develop in-depth understanding of Ema's technology.
  • Deliver compelling product demonstrations.
  • Execute successful PoCs.
  • Act as a trusted advisor to customers.
  • Design and architect solutions for seamless integration.
  • Drive project teams to accelerate adoption.
  • Communicate Ema's value effectively.
  • Help take solutions from POC to production.
  • Understand customer environments for deployment.
  • Manage customer problems and create repeatable processes.
  • Create technical documentation.
  • Act as a subject matter expert for internal teams.
  • Bachelor's degree in Computer Science or related field.
  • 8+ years experience in a technical pre-sales role.
  • Strong understanding of enterprise SaaS and cloud technologies.
  • Solid experience with solution design and architecture.
  • Familiarity with programming languages and technologies.
  • Customer-focused mindset.
  • Excellent presentation and communication skills.
  • Strong collaboration skills.

Job Details

Opportunity Summary:

Ema is building the next generation AI technology to empower every employee in the enterprise to be their most creative and productive. Our proprietary tech allows enterprises to delegate most repetitive tasks to Ema, the Universal AI employee. We are founded by ex-Google, Coinbase, Okta executives, and serial entrepreneurs. We’re well-funded by the top investors and angels in the world. Ema is based in Silicon Valley with offices in Bangalore.

In this role, you will:

  • Collaborate with the sales leadership to understand customer requirements and enable technical solutions deployment based on customer needs.

  • Develop an in-depth understanding of Ema’s technology and underlying architectures

  • Deliver compelling product demonstrations tailored to the specific needs of potential customers, showcasing key features and benefits.

  • Work closely with customers to execute successful PoCs, demonstrating the feasibility and value of Ema in their environment.

  • Position yourself as a Trusted Advisor to key customer stakeholders with a focus on achieving their desired Business Outcomes. 

  • Collaborate with customers to design and architect solutions that align with their business goals, ensuring seamless integration with existing systems.

  • Drive project teams towards common goals of accelerating the adoption of Ema’s solutions. 

  • Demonstrate and communicate the value of Ema’s solution throughout the engagement, from demo to proof of concept to running workshops, design sessions and implementation with customers and stakeholders.

  • Help take Ema’s solution from POC to production. 

  • Understand customers cloud/on-prem environment and their unique needs for deploying Ema’s solutions. Work with our engineering team to translate customer needs into a productionizable solution that fits into Ema’s deployment models.

  • Manage the customer’s problem through effective diagnosis, resolution, or implementation of new investigation tools to increase productivity for customer challenges on Ema’s platform. Create repeatable processes. Create and maintain technical documentation, including solution architectures, integration guides, and best practices.

  • Act as a consultant and subject matter expert for internal stakeholders in engineering, sales, and product to resolve technical deployment obstacles and improve Ema.

Ideally, you'd have:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.

  • 8+ years experience as a Solutions Architect/Solutions Engineer, Sales Engineer, Forward Deployment Engineer or in a similar technical pre-sales role.

  • Strong understanding of enterprise SaaS solutions and cloud technologies.

  • Solid experience with solution design, architecture, and integration.

  • Familiarity with relevant programming languages and technologies.

  • Customer-focused mindset with a passion for understanding and solving customer challenges.

  • Excellent presentation and communication skills, with the ability to convey complex technical concepts to diverse audiences.

  • Strong collaboration skills, with the ability to work effectively both independently and as part of a global team.

Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics.

Similar Jobs

C3 IoT - Solution Engineer

C3 IoT

London, England, United Kingdom (On-Site)
4 Weeks ago
cyara - Associate Customer Success Manager

cyara

United States (Remote)
10 Months ago
Toku - Compliance and Privacy Officer

Toku

Mumbai, Maharashtra, India (Remote)
1 Month ago
Cognite - Vice President Global Academy

Cognite

Amsterdam, North Holland, Netherlands (Remote)
1 Month ago
Synthesia - Senior Commercial Counsel

Synthesia

United States (Remote)
1 Week ago
GoReel - DevOps Lead

GoReel

Bratislava Region, Slovakia (Remote)
4 Months ago
Vertx Inc. - Principal Cloud Architect

Vertx Inc.

United States (Remote)
2 Months ago
PostHog - Infrastructure Engineer

PostHog

San Francisco, California, United States (Remote)
3 Weeks ago
Enverus - Senior Site Reliability Engineer

Enverus

Brno, South Moravian Region, Czechia (Hybrid)
3 Months ago
warner bros games - Staff Software Engineer - Golang - QoE Platform

warner bros games

Bengaluru, Karnataka, India (Hybrid)
4 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Cequence Security - Data plane Engineer

Cequence Security

Pune, Maharashtra, India (On-Site)
9 Months ago
DataVisor - Security Engineer

DataVisor

Austin, Texas, United States (Remote)
1 Month ago
Adyen - Senior Enterprise Account Manager, Adyen for Platforms

Adyen

New York, United States (Hybrid)
2 Months ago
Diligent Corporation - Software Engineer Intern

Diligent Corporation

Budapest, Hungary (Hybrid)
1 Month ago
Boomi  - Senior Partner Account Manager, Workday

Boomi

United States (On-Site)
1 Month ago
DNEG - Customer Program Manager

DNEG

New York, United States (On-Site)
3 Weeks ago
AccelData - Senior UI Designer

AccelData

Bengaluru, Karnataka, India (On-Site)
4 Months ago
Domo - Apps and Connector Engineer

Domo

Tokyo, Japan (On-Site)
2 Months ago
Synthesia - Senior Commercial Counsel

Synthesia

United States (Remote)
1 Week ago
DataVisor - Software Engineer

DataVisor

Calgary, Alberta, Canada (Remote)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Bengaluru, Karnataka, India

Neolytix - Lead Full Stack Developer

Neolytix

Gurugram, India (Hybrid)
1 Month ago
Xplor Technologies - Finance Manager

Xplor Technologies

Pune, Maharashtra, India (On-Site)
1 Week ago
Wind River - Technical Leader - V&V

Wind River

Bengaluru, Karnataka, India (Hybrid)
1 Month ago
ShyftLabs - Data Scientist

ShyftLabs

Noida, Uttar Pradesh, India (On-Site)
2 Weeks ago
FalconX - Senior Software Engineer (Frontend)

FalconX

Bengaluru, Karnataka, India (On-Site)
2 Weeks ago
Ajmera Infotech - Android Developer II– Build Mission-Critical Health-Tech Apps

Ajmera Infotech

Hyderabad, Telangana, India (On-Site)
2 Months ago
Landor - Senior Designer (Corporate Branding)

Landor

Mumbai, Maharashtra, India (Hybrid)
2 Months ago
Demandbase - Senior Product Designer

Demandbase

Hyderabad, Telangana, India (On-Site)
3 Weeks ago
Capgemini - Cloud Engineer (Azure, Security Setup)

Capgemini

Chennai, Tamil Nadu, India (On-Site)
2 Months ago
Nice - Technical Content Developer

Nice

Pune, Maharashtra, India (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

Devops Jobs

Axi - Senior Software Architect

Axi

India (On-Site)
1 Month ago
bytedance - Senior Security Software Architect - Security Engineering - San Jose

bytedance

San Jose, California, United States (On-Site)
7 Months ago
Spruce Systems - Sr Software Engineer, Cross-Platform Rust

Spruce Systems

United States (Remote)
3 Months ago
Abridge - AI Infrastructure Engineer

Abridge

San Francisco, California, United States (Hybrid)
1 Week ago
Synechron - Java Developer (Spring, Hibernate, Couchbase & Cloud-Ready Applications)

Synechron

Chennai, Tamil Nadu, India (On-Site)
1 Month ago
Mashgin - Deployment Engineer

Mashgin

Chicago, Illinois, United States (Remote)
1 Month ago
extreme network - Cloud Operations Engineer

extreme network

Toronto, Ontario, Canada (Hybrid)
1 Month ago
FICO - Cloud Engineering (GTS) - Senior Engineer, Cost Management and Governance

FICO

Bengaluru, Karnataka, India (On-Site)
1 Month ago
dbt Labs - Customer Solutions Architect

dbt Labs

Australia (Remote)
3 Weeks ago
CRB workforce  - Senior Solutions Architect

CRB workforce

Seattle, Washington, United States (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Bengaluru, Karnataka, India (Hybrid)

United States (Remote)

Bengaluru, Karnataka, India (Hybrid)

London, England, United Kingdom (Hybrid)

California, United States (On-Site)

Bengaluru, Karnataka, India (Hybrid)

Mountain View, California, United States (Hybrid)

California, United States (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (Hybrid)

View All Jobs

Get notified when new jobs are added by EMA