Store Manager - Wroclaw

2 Days ago • All levels • Business Development • Operations

About the job

Job Description

Tesla seeks a Store Manager in Wroclaw, Poland to lead and develop a sales and delivery team. Responsibilities include driving business performance, managing operations, championing team growth, ensuring excellent customer experiences, and leading through change. The ideal candidate will be a strong people leader with a proven background in retail sales and operations, possess strong performance management skills, demonstrate an entrepreneurial and analytical mindset, and excel at change management. Fluency in English and Polish is required, along with a valid driver's license. The role involves coaching the team, managing performance, and handling escalated customer issues. The manager must be able to inspire the team and improve service quality continuously.
Must have:
  • Strong leadership in retail sales
  • Proven team management experience
  • Excellent performance management skills
  • Entrepreneurial and analytical mindset
  • Experience with change management
  • Fluent in English and Polish
What to Expect

Do you have what it takes to lead people and deliver exceptional results? 

At Tesla that is what we expect from our Sales Managers. As a Sales Manager at Tesla we expect you to be a seasoned, strategic, and charismatic retail leader, responsible for overseeing and driving sales and delivery operations for your location.

What You’ll Do
  • Drive business performance & development: As a hands-on coach with strong business acumen you constantly seek improvement of performance. You drive, monitor and leverage KPI’s to ensure success, manage local operations and lead continuous development within your store. You spread awareness, create a sense of ownership, and inspire your entire team to reach our goals.
  • Champion your team: As Store Manager you have the overall responsibility for the whole Store. We look to you to lead, build, and develop our brilliant Sales & Delivery team in Molde. You recognize potential and are committed to continuously growing your people
  • Inspire first-class customer experiences: With a profound understanding of what a great customer journey looks like, you support the team in delivering excellence. You take on escalated customer cases and monitor trends to continuously improve our service
  • Lead through change: Tesla is an ever-changing, always fast-paced environment. We will challenge your ability as a leader every day, to support your team and deliver great results, no matter the change
What You’ll Bring
  • A strong people leader, with proven background managing teams within Retail Sales and operations. You engage, energize, and promote an inclusive team environment
  • Knowledgeable performance management – you have in-depth knowledge of sales processes and leverage this to coach your team. You are experienced in managing performance on a team and individual level
  • Entrepreneurial and analytical mindset with great understanding of the local market
  • Operational and strategic in your leadership, while always remaining hands-on
  • Experienced within change management, with the proven ability to lead and engage people through and beyond change
  • Ability to communicate effectively and respectfully. Fluent in English and Polish
  • A valid Driver’s license
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