Systems and Desktop Administrator

3 Months ago • All levels • Administrative

Job Summary

Job Description

The Systems and Desktop Administrator at SDFX Studios will be responsible for diagnosing and troubleshooting production systems hardware and software issues. This role involves both desktop administration and systems administration of enterprise and distributed technologies, maintaining, securing, and scaling systems infrastructure. The position ensures artists work productively with minimal downtime. Responsibilities include deploying and maintaining workstations, software, and infrastructure; maintaining security compliance; installing and maintaining backend systems; diagnosing and resolving infrastructure issues; identifying and remediating risks to production systems; developing and managing system configurations and backups; standardizing and optimizing workstation, render, and server deployment; and deploying and maintaining systems monitoring. Experience with VFX/Animation pipeline tools is preferred.
Must have:
  • Diagnose and resolve hardware/software issues
  • Maintain security policies
  • Manage system configurations and backups
  • Deploy and maintain workstations and servers
  • Experience with VFX/animation pipeline tools
Good to have:
  • Scripting (Bash, Python, C++)
  • Experience with various operating systems (Windows, OSX, Linux)
  • Knowledge of network infrastructure
  • Experience with render or grid compute farms

Job Details

Company: SDFX Studios
Position: Systems and Desktop Administrator
Location: Toronto, ON (On Site)
*Pay Range: $31.00 - $40.00 CAD hourly


Position Summary:

We currently have an opening for a Systems and Desktop Administrator. This position will be located in Toronto, ON and onsite work is required.

The Systems and Desktop Administrator reports to the Manager of Production Technology.  This position will be responsible for diagnosing and troubleshooting production systems hardware and software related issues.  Beyond desktop administration, this role will focus on systems administration of enterprise and distributed technologies, maintaining/securing/scaling systems infrastructure.  The position also plays an integral role in assuring the artists can work and function on a productive level with minimal downtime due to technical complications.


Main Duties:

The Systems and Desktop Administrator  will deploy and maintain workstations, software, and other infrastructure that runs our operations. They will maintain and ensure compliance with our security policies. They will install, deploy, and maintain all backend systems and software that runs our operations. Other duties include:
  • Quickly diagnose and resolve infrastructure hardware and software issues
  • Maintain and ensure compliance with our security policies. 
  • Identify any risks to production systems integrity and coordinate remediation projects with other team members.
  • Develop and maintain system and data configurations and manage backups of all priority infrastructure and data to ensure efficient and dependable redundancy for all critical production resources.
  • Standardize and optimize workstation, render, and server deployment, and deploy and maintain systems monitoring.

What You Bring:

The ideal candidate will bring previous experience in systems administration.  Extensive prior experience in desktop administration. They will bring a capacity to address a variety of complex problems with clear focus and concise communication while servicing Production needs within a fast-paced dynamic environment. They will bring experience with VFX/Animation pipeline tools and supporting technologies in a studio feature or episodic environment preferred. They will have excellent Customer Service and proven communication skills – must be a team player. Systems engineering experience with IT infrastructure including but not limited to:
 
  • Workstations, laptops, printers, multiple display devices, IP phones, and peripherals.
  • Application servers (hardware, virtual, and hyper-converged infrastructure)
  • Network infrastructure (switches, routers, firewalls, WiFi, VPN)
  • Active Directory and LDAP directory services administration.
  • Windows, OSX, and Linux platforms.
  • Enterprise NAS/SAN data storage systems.
  • Render or grid compute farms (management and deployment)
  • VFX Application (Maya, Nuke, Adobe, VRay and/or other studio software)
  • Editorial technologies (Quantel, Avid, Premier) and other video transport technologies.
  • Scripting capabilities in Bash, Python, and/or C++ are preferred.
  • Able to lift a minimum of 50 pounds 



About the Company:
Company 3 / Method Studios provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more. 

Diversity and Inclusion at Company 3:
Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable and inclusive culture where every employee feels empowered and safe to show up to work as their full self.
It is our policy is to provide equal employment opportunities to all applicants and employees. Please inform the company's HR representative if you need assistance completing any forms or to otherwise participate in the application process.

*The listed pay range represents the lowest to highest range that we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs. 
The benefits for eligible part-time employees working 25 or more hours per week and full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part-time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings will apply.
Both external and internal candidates can apply for this role through this careers’ website.
The above compensation and benefits information is provided in accordance with various state and local pay transparency laws.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with applicable law.
 

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About The Company

Company 3 is a comprehensive postproduction facility for features, episodic, commercials, and music videos. Known for its creative color artistry, pioneering technology, and global reach, Company 3 is trusted to deliver a quality product every time. It is home to one of the largest and most talented pools of colorists and visual effects artists working in post-production today with a client list that includes many of the most respected and talented film and entertainment professionals in the industry.


Company 3 offers solutions-based services ranging from color correction, Digital Intermediate (DI), and file-based workflows to visual effects and online services. Through its virtual outposts, Company 3 Colorists are available to clients around the world.

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