Technical Researcher

Job Description – Technical Researcher

Roles & Responsibilities
·Handling incoming inquiries from the sales division, within the set time limit, in order to support  the sales division with the creation of offers for customers and thus close sales deals.
·Technical support to the sales division, in relation to questions on sold parts, in order to  maximize customer satisfaction.  
·Manage and keep all sorts of technical documentation up to date of a selected forklift brand or product range in the database. This happens in close cooperation with colleagues in  order to have the most extensive dataset.  
·Detecting and completing technical data for spare parts in the TVH sales application in order  to always have access to the most up to date set of technical information.  
 
Desired experience: Relevant experience of 0 to 2 yrs. as a Service Engineer who has hands-on experience on spare parts of material handling equipment, construction equipment, and commercial vehicles.  
 
Must have English communication skills(written and spoken)
 
The candidate should be willing to work in an office environment.
 
Desired Educational Qualification: Diploma/BE in Mechanical/Production/Automobile.

People are at our heart
TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.

About TVH
TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.