Workplace Coordinator

Who we are

The Workshop is a tech company that develops intuitive software for the online gaming industry. Our motto is to move “Fearlessly Forward” together. Cooperative innovation is at the center of everything we do – from our games, new products and technologies, to how we collaborate and share inspiration with one another.

Within The Workshop, Host Co. is a managed services provider that values our customers privacy, data sovereignty and security. We offer our clients a number of products and services including Cloud (IaaS, PaaS and SaaS), co-location in our own data centres and many other ‘as a’ services. Our business is made up of diverse, highly skilled people who enable our customers and their businesses by matching the right solutions to their technology needs.

Your mission

As the Workplace Coordinator, you will be the central point of contact at the front of house, ensuring smooth day-to-day office operations and a positive experience for internal and external visitors. You will coordinate key office services, manage reception duties, and support broader workplace initiatives, contributing to a seamless, well-organised, and inspiring office environment.

What you'll do

Front of house and reception management

• Serve as the main point of contact at reception, greeting and assisting all internal and external visitors in a professional and courteous manner.
• Answer incoming phone calls and direct inquiries to the appropriate person, maintaining an approachable and professional tone.
• Coordinate meeting room bookings, ensuring timely resolution of scheduling conflicts.

Office and facilities management

• Manage office services, including travel arrangements, accommodation bookings, supplies management, asset management, and disposal of assets.
• Ensure sufficient stock of office supplies such as stationery, printer materials, catering supplies, and Thirsty Thursday drinks, placing orders as needed.
• Oversee the issuing of access cards for new starters, visitors, and contractors in line with security protocols.

Onboarding and induction support

• Assist in onboarding new hires, including desk allocation, sending new starter welcome emails, and managing dietary forms.
• Conduct office tours for new starters, providing a comprehensive induction to the workplace.

Administrative and event coordination

• Create and maintain an electronic filing system to ensure work transparency and operational efficiency.
• Assist the Workplace Team in coordinating building management issues, maintenance services, and ensuring the maintenance record is up to date and filed systematically.
• Organise company events and workshops, including Christmas and summer parties, Learning Labs, and training sessions.
• Act as a First Aider, contributing to workplace safety.

What are we looking for

Front of house experience

• Proven experience in a fast-paced, customer-focused front-of-house or reception role, with a track record of maintaining professionalism and efficiency.

Communication and organisational skills

• Complete fluency in English (written and spoken), with strong interpersonal and communication skills.
• Excellent organisational and multitasking abilities, with a proactive approach to problem-solving and time management.

Technology proficiency

• Internet savvy with advanced knowledge of Microsoft Office applications. Experience with electronic filing systems is a plus.

Adaptability and continuous improvement

• Self-motivated, resourceful, and capable of working with minimal supervision.
• Flexible, team-oriented, and committed to continuous improvement, with an Agile mindset.

Professionalism and presentation

• Well-presented and professional with a positive, friendly attitude.

What's in it for you

• A friendly, inclusive and multicultural environment. We are made up of over 35 nationalities and speak almost 30 languages.
• An attractive salary and personal growth opportunities.
• Private health insurance.
• Gym membership discount.
• Self-managed learning budget.
• Employee referral bonus programme.
• In-company English lessons at different levels with native teachers.
• The possibility of enjoying your holiday period before completing the first year with us.
• The opportunity to take up to three paid volunteering days each year.
• A range of events throughout the year, including Learning Labs, Hackathons and Designathons.