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Account Strategist, Mid-Market Sales, Google Customer Solutions

Tokyo, Japan (On-site)

Account Strategist, Mid-Market Sales, Google Customer Solutions

6 Days ago • 5 Years + • Business Development

About the job

3 skills required for this role

Add these skills to join the top 1% applicants for this job

communication

innovation

account-management

Job Description

The Account Strategist, Mid-Market Sales role at Google Customer Solutions focuses on helping customers elevate their digital maturity and achieve business goals using Google solutions. This customer-facing role requires fluent English and Japanese communication. Responsibilities include managing a portfolio of businesses, driving customer growth, owning the business process (outreach, pitches, implementation, evaluation), and working towards quarterly goals. The ideal candidate possesses 5+ years of experience in account management, sales, or marketing, and experience developing and pitching solutions through various channels. Experience with Google Ads, YouTube account management, and managing advertising campaigns is preferred. The role involves building long-term relationships with clients across various industries (finance, healthcare, real estate, etc.) and orchestrating Google's advertising and digital solutions to unlock their growth.

Must have:

5+ years experience in account management, sales, or marketing
Fluent English and Japanese communication
Solution development and pitching
Customer relationship building
Driving customer growth & achieving business goals

Good to have:

Experience in technology, advertising, or media sales
Google Ads and YouTube account management experience
Experience managing multiple accounts
Problem-solving and creative thinking skills
Experience with various media platforms

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
5 years of experience in account management, sales, or marketing.
Experience developing and pitching solutions through various channels (e.g., over the telephone, email, in-person meetings) to prospects.
Ability to communicate in English and Japanese fluently to interact in this customer-facing role.

Preferred qualifications:

Experience in sales in a technology, advertising, media sales, or internet environment.
Experience with Google Ads and YouTube account management, managing advertising or media campaigns.
Experience in media across a variety of platforms (e.g., TV, Radio, Print, Sponsorship, etc.).
Experience managing multiple accounts simultaneously while paying attention to detail.
Ability to grow in a rapidly changing environment with excellent problem-solving and creative thinking skills.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

The Mid-Market Sales (MMS) team is a critical growth engine for customers in Google Customer Solutions, which looks after various sized customers with a focused approach, with multiple supporting specialist teams.

In this role, you will be focused on helping our customers elevate their digital maturity and achieve their business goals and marketing objectives by leveraging our Google solutions. Our customers include finance, healthcare, real estate, career, and so on, who are developing their digital marketing capabilities. You will play a key role in unlocking growth from these customers by building long-term relationships and orchestrating our Google advertising and digital solutions.

This is a customer-facing role that requires interactions in Japanese with local stakeholders.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

Manage a portfolio of businesses by understanding growth drivers, identifying opportunities for growth, managing risks and building quarterly plans for achievements.
Drive customer growth by delivering outstanding customer experience and achieving customer business and marketing goals.
Own the business process by driving customer outreach, pitches, solution implementation and performance evaluation.
Work towards quarterly business and product growth goals.

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About The Company

Google

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.