Advertising Operations Specialist

Brainrider is a marketing and creative agency with teams in Menlo Park/San Francisco, Los Angeles, Seattle, New York City, London, and Toronto. We work with ambitious marketers, in-house creative teams, and internal agencies to do more, by filling capability and capacity gaps and enabling them to execute their marketing and creative at scale.  

We believe collaboration is at its best when we feel at home, so we work as a team — plain and simple. Whether we’re brainstorming better marketing ideas for our clients, or pushing the gas to meet a tight deadline, it all happens with adaptability, optimism, and teamwork. 

Are you our next team member?

The Role

Job Title: Advertising Operations Specialist

Length: 12 months

Location: Remote

Hourly Pay Range: $30-35

Brainrider is seeking a Advertising Operations Specialist to join our client embedded team. As a detail-oriented and customer-focused Advertising Operations Specialist you'll support businesses in maximizing the value of our clients advanced Ads products. You will serve as a key point of contact for advertisers, working to diagnose and resolve issues, offer tailored solutions, and provide ongoing support. You will also play a critical role in identifying patterns and recommending product or process improvements to minimize future friction and enhance the overall user experience.

What you'll do

• Understand the product offering, business problem, and technical solution, and be able to communicate them clearly
• Facilitate meetings and workshops with stakeholders to gather requirements and feedback
• Work directly with external clients and build trust to solve their challenges in adopting our product
• Develop clear and concise written reports and presentations to effectively communicate findings and recommendations to stakeholders
• Continuously monitor and evaluate the effectiveness of implemented solutions

What you'll bring

• Bachelor’s degree in marketing, communications, or related field preferred.
• Verbal and written communication skills, customer service and interpersonal skills.
• Basic knowledge of principles and methods for showing, promoting, and selling products or services.
• Ability to work independently and manage one’s time.
• Ability to accurately document and record business information.
• Professional working proficiency in Spanish is a plus

Additional Information

We offer competitive salaries, paid vacation, work from home (WFH) support and set-up assistance, and a wide variety of other great perks!

The fine print:

• Please include current resume and cover letter, as we would like to learn more about you and your experience
• Candidates selected for next steps will be contacted
• You can learn more about working with us at Brainrider Careers

Brainrider is a place where everyone can do their best work and be themselves. We work as a team, plain and simple. We respect and value the unique characteristics, skills, and experiences of everyone, and support and champion each other to be the best we can be — for ourselves, our team, and our clients. We recognize that a diverse and inclusive workplace leads to better ideas, better solutions, and better results. And we’re here for that — and for you. We #ridetogether.

Relocation and sponsorship are not provided.