Asset Protection Agent (Part-time)

1 Month ago • 1-3 Years • Operations • $39,288 PA - $57,760 PA

Job Summary

Job Description

The Asset Protection Agent will support a safe and secure environment for Cast Members and Guests at the Citadel Outlet Disney Store in California. Responsibilities include acting as a visible deterrent to potential risks, monitoring for suspicious activity, responding to incidents, conducting security inspections, supporting emergency preparedness, assisting with theft deterrence, and managing CCTV monitoring. The role requires experience in Asset Protection/Loss Prevention/Security within a retail environment, excellent communication skills, and the ability to work flexible hours, including evenings, holidays, and weekends. This part-time position reports to the Asset Protection Manager with daily oversight by Store Leadership. The Agent will also conduct Cast Member and vendor site access security screenings.
Must have:
  • 1+ years retail Asset Protection experience
  • Attention to detail & prioritization
  • Excellent communication skills
  • Teamwork skills
  • Able to lift up to 40 pounds
Good to have:
  • 3+ years retail Asset Protection experience
  • Understanding of Loss Prevention procedures
  • Knowledge of retail CCTV systems
  • Criminal Justice/Public Safety degree
Perks:
  • Health and savings benefits
  • Educational opportunities
  • Disney-exclusive extras

Job Details

Job Summary:

At Disney, we are storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts, and a cruise line to sports, news, movies, and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we are constantly looking for new ways to enhance and protect these exciting experiences!

We are seeking an Asset Protection Agent to aid the Disney Store Cast in supporting a safe and secure environment for Cast Members and Guests! This is accomplished through proactive deterrence, identification, and resolution associated with suspicious activity and potential unsafe behaviors.

This role reports to the Asset Protection Manager with daily oversight by Store Leadership.

This position is at our Citadel Outlet Disney Store in California


What You Will Do

  • Acts as a visible deterrent to potential risk at store entrances/exits and throughout site maintaining high visibility, monitoring for, responding to and escalating incidents of suspicious activity, unsafe behaviors and other potential workplace security concerns
  • Utilizes specialized training related to Retail Counter-Terrorism and TWDC Workplace Security Programs to identify, deter and report associated activity such as but not limited to aggressive/escalated behavior, civil unrest protests, imminent threat, terrorism, etc.
  • Conducts onsite security/safety inspections in person (and via CCTV where applicable), responding to and escalating identified risks to Store Leadership and Corporate Asset Protection (Loss Prevention)/Safety (refer to security/safety inspection forms) 
  • Supports emergency preparedness and crisis response programs to help mitigate potential impacts, support Cast and Guest needs and promote a risk adverse culture
  • Supports Store Leadership with deterrence and response to aggressive theft activity/organized retail crime, escalated Guest interactions and assists store Cast with response to Electronic Article Surveillance (EAS) activations when needed
  • Conducts 24/7 camera and alarm monitoring (where applicable), related incident notification, investigation, trend analysis and case management documentation
  • Conducts Cast Member and vendor site access security screening related to bag/package/coat inspections
  • Acts as law enforcement liaison and security/safety point of contact for regional industry and TWDC partners at the direction of Corporate Asset Protection/Safety
  • Demonstrates and acts in accordance with Disney values, behaviors and guidelines


Required Qualifications & Skills

  • 1+ years of Asset Protection /Loss Prevention/Security experience within a retail environment
  • Attention to detail, ability to prioritize and tasks
  • Demonstrated time management and organizational skills
  • Excellent verbal and written communication skills
  • Demonstrated success in working in a team environment
  • Job may require lifting boxes that weigh up to 40 pounds and climbing a ladder
  • Available to work a flexible schedule that meets the needs of the business including evenings, holidays and weekends


Preferred Qualifications

  • 3+ years Asset Protection /Loss Prevention/Security experience within a retail environment
  • Has a thorough understanding of Loss Prevention and Security procedures, regulations and practices
  • Has an understanding of basic Safety practices and procedures
  • Working knowledge and experience utilizing retail CCTV systems

Education

  • High School Diploma or equivalent required
  • Preferred degree within Criminal Justice, Public Safety, or similar related fields

Additional Information

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.


The hiring range for this position in California is $18.90/hr -$27.83/hr. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

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About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

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