Business Analyst - Bilingual (English/Korean)

1 Month ago • 3-5 Years • Localization • $70,000 PA - $75,000 PA

Job Summary

Job Description

This role seeks a self-driven Business Analyst to provide solution business support, focusing on creating seamless experiences with innovative IT solutions. The successful candidate will be responsible for the efficient operation of Common Resource Management or Space Management Solutions for corporate IT assets. This highly cross-functional position will drive success within Solution Services under the Application operation team, involving support, service management, market needs analysis, and documentation.
Must have:
  • Support and operate Common Resource Registry service (CR2)
  • Manage service operations with system team
  • Document and translate market needs into features
  • Assess product market data through customer interaction
  • Collaborate on mobility and workspace solutions
  • Define competitive strategy
  • Create and update solution documents
  • 3-5+ years in asset management, corporate service operations, or project management
  • Proficiency in MS Office (Excel, Word, PowerPoint)
  • Strong communication and project coordination skills
  • Bilingual in English and Korean
Good to have:
  • Bachelor’s degree preferred and/or related work experience
  • Three or more years of experience in Product Management and enterprise SaaS products support
Perks:
  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • 401(k)
  • Paid Sick hours

Job Details

Company Description

For More Open Positions Visit us at:

http://recruiting.woongjininc.com/

Our Mission

WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

Benefits

  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • 401(k)
  • Paid Sick hours

Job Description

Position Summary:

We are looking for a talented solution business support who is passionate about creating a seamless experience for enterprises with innovating IT solutions. The ideal candidate is self-driven, takes complete ownership and is responsible for efficient operation of Common Resource Management, or Space Management Solution for corporate IT asset. This role will be highly cross functional, working to drive success within Solution Services under the Application operation team.

Responsibilities:

  • Support & operate CR2(Common Resource Registry service) for internal customer & users
  • Manage the service for a smooth service and operation with system team for the customer
  • Recognizes, understands, and documents market needs, and working with engineering teams to translate those needs into features and functionality.
  • Assesses product market data by interacting with sales, customer success, and customers.
  • Collaborates with marketing and business leaders for opportunities to expand mobility and workspace management solutions.
  • Understands the competitive landscape and help define competitive strategy.
  • Create and update solution documents, including manuals, marketing contents, and reports

Saraly: $70,000 - $75,000 / yearly

Qualifications

  • Bachelor’s degree preferred and/or related work experience
  • Three to five years or more of asset management or corporate employee service operations or project management
  • Proficient with MS offices like excel, word, power point etc
  • Prefers for three or more years of experience in Product Management and enterprise SaaS products support
  • Strong communication and project coordination skills
  • Bilingual (English / Korean)

Additional Information

All your information will be kept confidential according to EEO guidelines.

* NO C2C *

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