Bilingual Specialist

17 Hours ago • All levels • Localization

Job Summary

Job Description

The Bilingual Specialist (Korean language) is responsible for supporting local channel partners and their advertising partners by reviewing local brand enhancing advertising according to requirements, verifying qualifying fund utilization, and managing co-op administration. The role involves monitoring claims from start to finish, verifying and updating claim information and supporting documentation, and reviewing policies to determine eligible reimbursements. The specialist will also review marketing materials against established guidelines and brand standards, conduct reviews of post-campaign activities to ensure adherence to program guidelines, and communicate status updates to partners. Additionally, the role includes reporting website functionality issues and potentially performing quality control checks for accuracy and compliance.
Must have:
  • Strong Korean and English communication skills
  • Korean language translation and interpretation
  • Business or finance degree
  • Experience in fast-paced office environment with customer service
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Strong attention to detail and time management
  • Ability to organize work, multitask, and meet deadlines
  • Exceptional teamwork skills
  • Ability to work independently
Good to have:
  • Claims experience
  • Some remote work experience

Job Details

The Bilingual Specialist, (Korean language) supports local channel partners and their advertising partners by reviewing local brand enhancing advertising according to requirements, verifying qualifying fund utilization and managing co-op administration.

Shift –10 AM to 7 PM or flexible (as per business requirement)

Essential Duties and Responsibilities:

  • Monitor claims from start to finish, verifying and updating information on submitted claims and supporting documentation, reviewing the policy to determine which charges are eligible for reimbursement
  • Review marketing materials against an established set of guidelines and brand standards
  • Conduct primary and/or secondary review of post campaign activities to determine whether materials were executed as specified in program guidelines
  • Communicate status to partners
  • Report issues with website functionality
  • May perform quality control checks at the pre-payment level to ensure accuracy and compliance with program guidelines (QC)
  • Resolve calls, emails, and chats and document communications appropriately

Education/Experience Required:

  • Strong verbal and written communication skills - Korean and English
  • Korean language Translation and Interpretation
  • Bachelor’s or Post Graduate degree in a business, or finance field
  • Claims Experience preferred
  • Experience in a fast-paced office environment providing customer service
  • Proven technical competence including experience with Microsoft Word, Excel and Outlook
  • Strong attention to detail and excellent time management
  • Ability to organize work, multitask and meet deadlines
  • Exceptional ability to work within a team environment
  • Some remote-work experience preferred and demonstrated ability to work independently
  • A natural curiosity and eager desire to learn

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About The Company

Ansira is the leading marketing platform for brands that operate in distributed ecosystems. By orchestrating the entire brand-to-local value chain, Ansira synchronizes global companies’ internal and external teams across channels, markets and regions. Ansira leverages AI-powered technology, vertical expertise, local insights and strategic partnerships to optimize marketing performance and empower partner growth at scale.

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