Business Planning & Operations Manager

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

Business Planning & Operations Manager (Global Partner Development & Relations)
San Mateo, CA (hybrid) - will require coming into our offices 2 times per week

The Global Business Strategy & Planning (GBSP) team plays a pivotal role within Sony Interactive Entertainment's (SIE) Global Partner Development & Relations (GPDR) division, driving success by aligning GPDR's business goals with SIE’s broader strategic vision. Our mission goes beyond simply meeting targets — we shape the future by ensuring GPDR achieves its financial, strategic, and people commitments.

With a focus on three key areas — crafting GPDR's strategy and business plans, analyzing performance, and managing operations — the GBSP team is at the heart of the action, steering the organization toward sustained success. In this role, you will lead GPDR-wide planning and execution, ensuring seamless business rhythm, effective governance, and exceptional team engagement, all while creating a connected and future-ready organization.

In this role you will:

• Coordinate critical year-round projects in parallel with the GPDR governance calendar
• Lead GPDR annual meeting rhythm, ensuring effective preparation and execution, from timely material collation and submission to accurate notes and actions circulation
• Be responsible for the governance and execution of quarterly and annual GPDR commitments, including budget submissions, internal communications, and planning updates

What you’ll do:

• Maintain governance calendars to ensure GPDR delivers its key obligations on time, collaborating with contributors to maintain its accuracy and sharing regularly for wider visibility
• Implement projects, mapping out workback schedules to achieve delivery success
• Draft communications and presentation materials for Executive meetings, ensuring clear and appropriate narrative for the audience
• Handle meeting governance of GPDR Management Committee, SIE Global Management Committee, and Executive partner sessions
• Support GPDR Sync Weeks, quarterly leadership offsites, townhalls and social events, contributing to high quality materials creation
• Support integration of the GPDR annual objectives in day-to-day business, ensuring all verticals are engaged
• Administrate GPDR leadership and divisional meetings to note decisions, drive action items and cascade information to teams directly
• Monitor OPEX and headcount tracking, ensuring both fit within Corporate Planning guidelines
• Cultivate day-to-day relationships with cross-functional counterparts across Financial Planning & Operations, Commercial Finance, HR and others where appropriate
• Implement a consistent approach to new starter onboarding
• Run the GPDR Information Hub on SharePoint consistently reviewing and updating it to ensure its relevance and accuracy

You’ll be comfortable with:

• Involvement in high impact programs that affect large cohorts of internal colleagues, ensuring timelines delivered
• Working self-sufficiently sometimes within ambiguous circumstances and in fast turnaround times
• Producing high quality presentation materials with a clear and concise narrative, suitable for wide and senior audiences
• Proactively evangelizing the value and importance of the work of our team and division, ensuring appropriate consensus
• Running internal SharePoint sites for investment submissions and for employee information
• Implementing divisional and leadership meetings/events/socials, motivating engagement and attendance
• Leading meetings, driving the agenda to start and end promptly, and ensure objectives are achieved
• Drafting executive communications and reviewing with HR and senior leadership

What we’re looking for:

• A minimum of 5 years of experience in project management, business planning, business operations or similar
• Excellent written and verbal communication skills required for a wide variety of audiences across the business and up to executive level
• Robust organizational and project management capabilities, including the ability to build, lead, and monitor timelines with inter-related dependencies
• Experience in establishing and developing programs involving multiple internal functions, preferably at global scale
• Ability to work through change with both business and employee needs in mind
• Proven track record offering appropriate business solutions using data-driven insights
• Strong collaborative working style to achieve results
• A long-term strategic planner able to identify and adjust short- and medium-term workflows at pace
• A passion for getting things done simply and quickly
• Demonstrable experience crafting healthy organizations and fostering positive team culture
• Interest in gaming, gamer culture, digital entertainment and consumer electronics is advantageous
• Proficiency in English crucial
• Experience of working in a global environment an advantage

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Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. 

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.