Senior IT Administrator
Job Summary
Job Description
The Senior IT Administrator at AnaVation manages the corporate Office 365 environment (Microsoft GCC High), including tenant administration, support, and implementation of best practices for file storage, access control, and communication tools. Responsibilities include account management, licensing, Intune/Azure AD management, SSO, application integration, developing technical standards, root cause analysis, acting as an escalation point for support issues, training junior staff, and ensuring CMMC compliance. The role requires strong incident management, Office365 expertise (SharePoint, OneDrive, Teams etc.), Active Directory knowledge, and excellent communication and problem-solving skills.
Must have:
- Maintain Microsoft GCC-High tenant
- Support file storage & permissions
- Manage accounts & access control
- Manage Microsoft licensing
- Manage Intune & Azure AD
- Implement SSO & application integrations
- Root cause analysis for outages
- Escalation point for support issues
- Train/coach junior staff
- 3-7 years Office365 experience
Good to have:
- GCC High environment experience
- Microsoft 365 certifications
- PowerShell scripting expertise
Perks:
- Generous medical, dental, vision insurance
- 100% paid LTD/STD insurance
- 401k with generous match
- Competitive pay
- Generous paid leave
- Tuition reimbursement
3 skills required
Job Details
Be Challenged and Make a Difference
In a world of technology, people make the difference. We believe if we invest in great people, then great things will happen. At AnaVation, we provide unmatched value to our customers and employees through innovative solutions and an engaging culture.
The senior IT administrator is responsible for the corporate Office 365 environment, hosted in Microsoft GCC High. This includes tenant administration for production and lab environments with support from junior staff and 3rd party vendors. You’ll have the ability to make and implement recommendations and best practices for file storage, access control, communications leveraging the Office365 suite of tools. In addition, the senior IT administrator will act as an escalation point for complex, urgent or high priority support issues and guide junior staff in resolving issues.
Responsibilities
· Maintain & update the existing Microsoft GCC-High tenant configurations
· Provide support and thought leadership for file storage and permissions between OneDrive, SharePoint and Teams
· Implement and maintain general account management & access control
· Grant access and disable accounts including a time-bounded policy for guest accounts
· Manage Microsoft licensing; clean up accounts that are no longer used
· Manage Intune & Azure Active Directory
· Maintain user groups and distribution lists
· Implement and manage Single Sign On (SSO) and new application integrations to support business needs
· Assist in the deployment of new application integration to support business needs.
· Assist in the development and documentation of technical standards and ticketing system
· Parter with others to deliver and maintain configuration that supports Cybersecurity Maturity Model Certification (CMMC) compliance
· Perform root cause analysis for outages and other business impacting issues
· Oversee advanced/tier 3 complicated, urgent and high priority support issues, incidents and problems
· Act as escalation point for tier 1 support requests and incidents
· Train/coach tier 1 service desk specialists
· Develop and maintain technical support knowledge base
· Configure, optimize, systems and applications to ensure maximum performance
Required Qualifications:
- Bachelor’s degree in information systems, similar field, or equivalent experience
- Strong incident management skills
- 3-7 years of working in Microsoft Office365 environment
- Proficiency with Microsoft identity & access management, governance frameworks, Office365 best practices including SharePoint, OneDrive, Teams, Outlook, and administration tools
- Knowledge of, or experience with Microsoft Power applications
- Experience with Active Directory and group policy management
- Ability to work well unsupervised and as part of a team
- Strong communication skills, including the ability to train and mentor junior staff
- Strong problem solving skills utilizing a comprehensive understanding of IT best practices
- Ability to obtain US Government Security Clearance
Preferred Qualifications:
- Experience working within Microsoft Government Community Cloud (GCC) High environment
- Relevant certifications such as Microsoft 365 Enterprise Administrator Expert
- Expertise in PowerShell scripting and other automation tools
Benefits
· Generous cost sharing for medical insurance for the employee and dependents
· 100% company paid dental insurance for employees and dependents
· 100% company paid long-term and short term disability insurance
· 100% company paid vision insurance for employees and dependents
· 401k plan with generous match and 100% immediate vesting
· Competitive Pay
· Generous paid leave and holiday package
· Tuition and training reimbursement
· Life and AD&D Insurance
About AnaVation
AnaVation is the leader in solving the most complex technical challenges for collection and processing in the U.S. Federal Intelligence Community. We are a US owned company headquartered in Chantilly, Virginia. We deliver groundbreaking research with advanced software and systems engineering that provides an information advantage to contribute to the mission and operational success of our customers. We offer complex challenges, a top-notch work environment, and a world-class, collaborative team.
If you want to grow your career and make a difference while doing it, AnaVation is the perfect fit for you!
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