Business Support Manager

3 Months ago • 5 Years + • Business Development

Job Summary

Job Description

The Business Support Manager role within Intel's Global Operations and Support (GOS) Sales Operations team involves managing sales processes, revenue operations, forecasting, planning, and analysis to drive Intel's business growth. Responsibilities include providing accurate revenue forecasts, collaborating with field teams and customers, driving pricing strategies, and aligning with senior management. The role requires training sales/business operations teams, leading pricing negotiations, ensuring compliance with legal frameworks, and supporting SOX control audits. Market analysis and collaboration with cross-functional teams are also key aspects. The ideal candidate will have strong data analysis, communication, and interpersonal skills, along with experience in the IT industry or finance within a technology company.
Must have:
  • Accurate revenue forecasting
  • Pricing strategy development
  • Sales process management
  • Data analysis & critical thinking
  • Cross-functional collaboration
  • Strong communication skills (English & Mandarin)
  • 5+ years of experience in IT or Finance
Perks:
  • Competitive pay
  • Stock bonuses
  • Health benefits
  • Retirement plan
  • Vacation time
  • Hybrid work model

Job Details

Job Description

GOS (Global Operations and Support) Sales Operation Analyst: In this position, you will manage sales process and revenue operations under Global Operation and Services group, performs forecasting, planning, and analysis activities to grow intel business.

Act as the communication conduit between Sales Department, Business Unit, and Finance to optimize revenue and supply. As a successful candidate, your responsibilities may include but not limited to:

  • Responsible to provide accurate revenue forecast and engage with field and customer for calibration to deliver accurate revenue forecast to the corporation and drive tactical demand forecast accuracy in alignment with supply.

  • Driving pricing strategy/proposals and align across functions including senior management to achieve business objectives.

  • Focus on OXMs products meet comp program, drive short and long term pricing programs that including product incentives, NRE, MDF programs, etc.

  • Train and enable sales/business operations teams, actively lead/support pricing negotiations with key customers and ecosystem partners; including both Distis and key direct accounts.

  • Partner closely with BUs, Finance and Legal to ensure pricing strategy is implemented in compliance of legal framework. Support SOX control audits.

  • Conversant with macro environment, market conditions, and competition trends to help drive accurate demand signal.

  • Working with cross Geo, cross BUs, and other internal stakeholders to formalize an effective business process.

Qualifications

  • Graduate/Post Graduate in Finance, Business or Engineering with prior work experience of at least 5 years in IT Industry or Finance in technology company.

  • Possess soft skills with strong data analysis, critical thinking and time management.

  • Self-motivated with a passion for technology and related market development.

  • Energetic with a strong desire to learn.

  • Good communication skill with bilingual (English and Mandarin) capability and the ability to forge strong interpersonal relationship.

Inside this Business Group

Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions. SMG works across business units to amplify the customer voice and deliver solutions that accelerate their business. We work across numerous industries, including retail, enterprise and government, cloud services and healthcare as examples. The operations team focuses on forecasting, driving alignment with factory production and delivering efficiency tools and our marketing capability drives demand and localized marketing in locations around the globe. Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits

We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits

Working Model

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. * Job posting details (such as work model, location or time type) are subject to change...

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About The Company

Intel’s mission is to shape the future of technology to help create a better future for the entire world. By pushing forward in fields like AI, analytics and cloud-to-edge technology, Intel’s work is at the heart of countless innovations. From major breakthroughs like self-driving cars and rebuilding the coral reefs, to things that make everyday life better like blockbuster effects and improved shopping experiences — they’re all powered by Intel technology. With a career at Intel, you have the opportunity to help make the future more wonderful for everyone.

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