Community Manager & Operational Marketing - Internship

2 Weeks ago • All levels • Community Management

Job Summary

Job Description

SmartWorkout is seeking a Community Manager & Operational Marketing for an internship position. The role involves building, managing, and engaging the online community across social platforms to increase brand awareness and loyalty. Responsibilities include animating and moderating social media communities in France, Germany, and the UK, growing the follower base through organic and paid strategies, interacting with the audience, and creating community challenges. The role also entails content creation using Canva and Capcut, assisting in advertising shoots, and coordinating TikTok Lives. Additionally, the Community Manager will monitor community feedback, analyze social media performance, track competitor activity, and manage influencer collaborations. The ideal candidate is fluent in French and English, creative, organized, responsive, and has a passion for storytelling. Familiarity with Canva & Capcut and an interest in the sports sector are beneficial.
Must have:
  • Animate and moderate social media communities
  • Grow follower base
  • Interact daily with audience
  • Create community challenges, polls, live sessions
  • Identify and engage with influencers
  • Build efficient e-commerce ads creatives
  • Support organizing advertising shoots
  • Shoot behind-the-scenes content
  • Coordinate TikTok Lives
  • Monitor community feedback
  • Analyze social media performance
  • Track competitor and trend activity
  • Prepare performance reports
  • Identify and manage influencer collaborations
  • Build relationships with brand advocates
  • Track influencer campaign ROI
  • Fluent in French and English
  • Creative, organized, responsive
  • Familiar with Canva & Capcut
  • Eye for visual aesthetics
  • Proactive and solution-oriented
Good to have:
  • Interest in or knowledge of the sports sector

Job Details

🎯 Mission & Values

SmartWorkout is committed to making professional-grade fitness accessible to everyone. Our mission is to design high-quality, durable equipment that enables users to achieve an athletic physique with just 20 minutes of daily training, leveraging the progressive resistance of bands.

Recently acquired by Luni, our strategy for the next few years will be to optimize the experience through all touchpoints (website, landing page, app), launch new products, expand through Europe and beyond.

Core Values:
• Efficiency: Maximizing workout results in minimal time.
• Accessibility: Providing affordable, high-quality equipment for all fitness levels.
• Durability: Ensuring long-lasting products with a lifetime warranty.
• Community: Fostering a supportive environment through their app and online platforms.

🛠️ Products & Services

SmartWorkout Elite: A comprehensive resistance band kit with up to 120 kg resistance.
Accessories: Including bars, handles, ankle straps, and door anchors for versatile training.
Mobile App : Tailored plans for muscle building, weight loss, mobility, and injury recovery.

🌟 Customer Feedback

With an average rating of 4.7/5 on Trustpilot from over 1,800 reviews, customers praise SmartWorkout Pro for its:
- Product Quality: Durable and effective equipment.
- Customer Service: Responsive and helpful support team.
- User Experience: Intuitive app and comprehensive workout programs.

👉 Your role :
Reporting to the General Manager, as the Community Manager, you will be responsible for building, managing, and engaging our online community across all social platforms, with the goal of increasing brand awareness, loyalty, and audience growth.

⭐️ What You’ll Do:

Community Engagement & Growth :
• Animate and moderate Smarworkout's social media communities (Instagram, TikTok, LinkedIn, Facebook, etc.) through France, Germany and the UK
• Grow our follower base through organic and paid strategies
• Interact daily with our audience, answering questions and stimulating conversations
• Create and deploy community challenges, polls, and live sessions
• Identify and engage with relevant micro and macro influencers

Content Creation & Coordination :
Build efficient e-commerce ads creatives (photo/video) using Canva and Capcut

Marketing Project Manager :
• Support in organizing advertising shoots (commercials, customer testimonials, location scouting, etc.)
• Shoot behind-the-scenes content
• Coordinate TikTok Lives
• Contributing to the rollout of digital activations in France and internationally.

Monitoring & Reporting :
• Monitor community feedback and flag key insights to the team
• Analyze social media performance: engagement rate, follower growth, reach, content effectiveness
• Track competitor and trend activity to feed into content strategy
• Prepare monthly performance reports and suggest improvements

Influencer & Brand Advocacy :
• Identify and manage collaborations with relevant influencers and brand advocates
• Build and maintain strong relationships with community ambassadors
• Track performance and ROI of influencer campaigns

👤 Who You Are :
• You have a first experience in a similar community or social media role
• You are fluent in French and English (written and spoken)
• You are creative, organized, and highly responsive, with a passion for storytelling
• You are familiar with tools such as Canva & Capcut
• You have an eye for visual aesthetics and understand what engages on each platform
• You’re proactive, solution-oriented, and know how to foster authentic digital relationships
• Interest in or knowledge of the sports sector is a strong plus

👉 Equal opportunity employer

Research shows that women and other marginalized groups tend to only apply for a job when they meet every single criteria. Does this role sound like it was made for you, yet you don’t check every box? Reach out anyways! We’re an equal opportunity employer and are dedicated to fostering an inclusive and diverse environment for employees from all walks of life. We hire based on talent, and we’re proud of our global perspective.

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