Creative Director, Design

22 Hours ago • 4 Years +

About the job

SummaryBy Outscal

Creative Director, Design, leading marketing & design initiatives, balancing creative thinking with strategic insights. Strong visual design skills, expertise in experience design, brand development, UX/UI principles, and scalable design systems. 4+ years of experience in design, marketing, or communications.

As a Creative Director, Art you couple a strong creative voice with strategic and product thinking to lead major marketing and design framework initiatives. Balancing creative thinking with interpersonal skills, you develop solid client relations by clearly communicating and justifying concepts. Visual design is your bread and butter—but you’ve also got strong working knowledge of experience design, brand development, interactive commerce, creative and product processes, UX and UI principles, and scalable design system development—all essential in your role.

You’re looking to hone your management skills directing the collaborative efforts of a large creative team. And the environment you build for your team fosters professional growth and inspires others to exceed expectations. Most importantly, you embody and embrace our values—to be honest, inspired, driven, passionate and real—in everything you do.


You Will:

  • Drive the strategies that address customer needs and business goals across digital channels.
  • Contribute creative solutions and innovations that strengthen both the agency brand and market leadership position.
  • Develop & deliver innovative proposals to capture both account growth and new business opportunities.
  • Promote continuous improvement and accountability by driving Creative discipline and operational excellence and lending industry vertical expertise.
  • Perform strategic account planning with senior management in vertical marketing groups.
  • Conceive and create experience design solutions that fulfill strategic business objectives.
  • Be just as comfortable in the work as leading it. Figma is an extension of your creativity.
  • Effectively communicate creative ideas and strategies to all project stakeholders.
  • Lead and partner with multidisciplinary teams, including all creative disciplines, technology, planning, account and program managers, partners, clients and more.
  • Provide regular team leadership and constructive feedback on all accounts.
  • Develop, monitor, and modify the business unit creative department staffing strategies and plans, including team composition, performance, skills, training, and mentoring.
  • Develop, implement, and monitor quality standards across all creative artifacts and deliverables.
  • Continuously improve Creative methods, problem-solving models, and best practices.
  • Proactively manage the success of production scope, schedules, and budgets.
  • Engage and inform practice leads from media, technology, marketing science, usability, and quality assurance to maximize results and ensure satisfaction.
  • Support and lead Human Resource initiatives with a focus on performance management.
  • Understand, embrace, and communicate corporate mission and values.

You Have:

  • 4+ years visual communication education.
  • 4+ years design, marketing, or communications interactive work and art direction experience.
  • Strong design portfolio.
  • Passion for design and eagerness to collaborate with other creative people.
  • Solid understanding and appreciation for the distinction between creative expression and commercial reality.

 

About The Company

Critical Mass is a team of 1,800 inspired folks based in 12 offices around the world, providing full-service digital capabilities for the greatest brands on Earth. Our secret sauce is our uncompromising design standards, our relentless focus on customers, and an ability to put powerful new technologies to work for our clients.


We work with the best—Apple, Nike, Mars Wrigley, Nissan, Diageo, Airbnb, BMW, BNY Mellon, Johnson & Johnson, and many more—brands who strive for connected digital ecosystems and unparalleled experiences. We help them get there by gaining deep insight into their consumers and orchestrating data, AI, design, media, and tech stacks around human stories.


We’re a global agency founded in Canada, but digital is our home. If you know us, then you know we’re a special, quirky place that attracts big talent and tiny egos. (We actually give out a “so f-n nice” award—lots of them). But just because we’re friendly doesn’t mean we’re not a force to be reckoned with. We’re driven. Relentless. And we live our values. We’re Critical Mass, but our friends call us CM. Please call us CM!

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