Customer Engineer, Apigee Specialist, Public Sector

2 Days ago • 4 Years + • Education • Full Stack Development • $102,000 PA - $146,000 PA

Job Summary

Job Description

As a Customer Engineer specializing in Apigee and Application Integration at Google Public Sector, you'll be a technical advisor and advocate for clients. You'll guide businesses in leveraging Google Cloud technology for improved customer, employee, and partner connectivity. Responsibilities include building relationships with technical stakeholders, designing and delivering proofs of concept, and ensuring evaluations showcasing Google Cloud's value. You'll bridge customer needs and API management/integration solutions, driving technology adoption within government agencies. This role involves identifying business opportunities, addressing technical objections, and collaborating with product management to prioritize solutions. You'll also guide customers through legacy application assessments, propose modernization roadmaps, and execute prototyping workshops to demonstrate proposed architectures. Travel to client sites and conferences is required.
Must have:
  • Bachelor's degree or equivalent experience
  • 4+ years cloud native architecture & development experience
  • Experience with Apigee or application integration tools
  • Experience presenting to technical and executive stakeholders
  • Ability to build and maintain customer relationships
Good to have:
  • Experience with programming languages
  • Experience with API management, microservice frameworks, and PaaS
  • Experience in software development lifecycle
  • Experience prospecting and developing Greenfield territories
Perks:
  • Bonus
  • Equity
  • Benefits

Job Details


Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 4 years of experience with cloud native architecture and development methodologies (e.g., modernizing legacy applications) in a customer-facing or support role.
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders.
  • Experience selling or supporting Apigee or Application integration tools.

Preferred qualifications:

  • Experience with one or more programming languages.
  • Experience with developing architectures using API management, microservice frameworks, and PaaS.
  • Experience prospecting, and building and maintaining customer relationships from scratch for building Greenfield territories in Enterprise accounts.
  • Experience in software development lifecycle.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer specializing in Apigee and Application Integration at Google Public Sector, you will be a technical advisor and advocate for our customers. You will leverage your expertise to guide businesses of all sizes in leveraging Google Cloud's technology to connect with their customers, employees, and partners in innovative ways.

In this role, you will be the bridge between our customers' business needs and our API management and integration solutions. You will build trusted relationships with technical stakeholders, design and deliver proofs of concept, and ensure evaluations that showcase the value of Google Cloud. You will play a role in driving the adoption of our technology, empowering govt agencies to thrive in the digital age.

brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.

The US base salary range for this full-time position is $102,000-$146,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about .

Responsibilities

  • Work with the team to identify and qualify business opportunities, understand customer technical objections, and develop the strategy to resolve technical blockers.
  • Share enterprise infrastructure and cloud modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
  • Guide customers through assessments of their existing legacy application environments, provide recommendations on a prioritization roadmap for application modernization, and identify opportunities for migration to hybrid-cloud computing models.
  • Structure and execute prototyping workshops to prove out proposed architectures, developing best practices, and documenting blocking requirements for prioritization with engineering.
  • Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.

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